Malathy M

Reliable and compassionate food service professional with experience in restaurant and school settings. Ontario Food Handler Certified, with knowledge of food safety, hygiene, and meal preparation. Eager to learn and contribute to safe, quality meal service in a Long-Term Care setting.

Kitchen Staff / Food Service - Kathir Food Restaurant - Edmonton - AB

(2014 - 2018)

• Served meals in a high-volume restaurant environment, ensuring timely delivery, proper portion control, and consistently meeting quality and hygiene standards.
• Assisted in plating, garnishing, and presentation to enhance customer satisfaction.
• Coordinated with kitchen staff and servers to manage orders efficiently during peak hours.
• Maintained clean and organized kitchen and dining areas while strictly following food safety and hygiene protocols.
• Monitored inventory levels, assisted in stock rotation, and supported ordering to reduce waste and ensure efficient operations.
• Collaborated with team members to ensure smooth workflow and high-quality food service.

Lunch Supervisor/Diet Support - Edmonton Public School Board - Edmonton-AB

(2015 - 2018)

• Supervised students during meal periods, classrooms, hallways, and playgrounds safely and orderly.
• Maintained clean dining areas, ensured hygiene, and monitored playground safety.
• Kept accurate attendance records and ensured all students were accounted for.
• Monitored behavior, encouraged respect, and enforced school rules consistently.
• Addressed minor conflicts and reported serious concerns to administration.
• Responded calmly in busy or challenging situations and followed emergency procedures while communicating with staff.

Customer Care Representative - Hello Asia Newspaper - Edmonton, AB

(2017 - 2019)

• Responded to client inquiries via phone and email in a high-volume environment.
• Provided product information, pricing details, and account support.
• Resolved customer concerns professionally and efficiently.
• Accurately documented customer interactions and maintained organized records.
• Built strong client relationships through clear communication

Bachelor of Commerce - Accounting - Chennai University, India

PG Diploma in Computer Applications (PGDCA) - MIIT, India