Mandeep Randhawa

Restaurant Team Leader

Talent

MississaugaMember since October 22, 2026

Team LeadershipCustomer ServiceMicrosoft WordPower BI

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Team LeadershipCustomer ServiceMicrosoft WordPower BI

About

Detail-oriented professional with a background in team leadership, customer service, quality assurance, and personal care, now building a career in healthcare administration.

Certified Pharmacy

Assistant and Personal Support Worker, currently pursuing an MBA in Healthcare Management. Experienced in training and coaching teams, maintaining health and safety standards, and communicating clearly with clients, colleagues, and care providers. Proficient in Microsoft Word, Excel, PowerPoint, and Power BI.

Experience

Restaurant Team Leader - Saravanaa Bhavan

(2026-03)

Train and coach 30+ team members in customer service, menu knowledge, sales techniques, and health and safety procedures.
Drive revenue growth through upselling and promotional activities; team has exceeded monthly sales targets by 10% or more.
Coordinate daily restaurant operations to maintain service quality, efficiency, and customer satisfaction.
Strengthen team communication and task coordination and resolve day-to-day operational issues.

Printing and Warehouse Operations - Tampo Canada Inc.

(2025-06 - 2026-03)

Set up and calibrated pad-printing equipment; performed ink mixing and color matching.
Inspected printed products to uphold quality standards and identify defects.
Maintained printing pads, clichés, and equipment to support efficient production.
Supported warehouse operations, order preparation, and dispatch.
Followed workplace safety procedures and kept the work area clean and organized.

Home Support Worker – Dementia Care - Private In-Home Care

(2023-03 - 2025-04)

Provided individualized in-home support to an older adult living with moderate to advanced dementia.
Maintained consistent daily routines that promoted comfort, dignity, and emotional wellbeing.
Monitored the home environment and addressed potential safety hazards.
Assisted with activities of daily living and supported established medication routines, as directed.
Reported care-related observations and concerns to appropriate healthcare contacts.