Manishkumar Mandanka

Marketing and business professional with a Bachelor of Business Administration and a Postgraduate Certificate in Digital Marketing and Marketing Analytics. Experienced in coordinating marketing projects, creating digital content, analyzing campaign performance, and supporting customer-focused initiatives. Skilled in Google Analytics, Google Ads, Mailchimp, HubSpot CRM, Canva, Meta Business Suite, and Microsoft Office.

Organized and detail-oriented, with the ability to manage competing priorities, communicate with stakeholders, and deliver accurate work in fast-paced environments.

Team Member - Tim Hortons - Thunder Bay and Scarborough, Ontario

(2024-08 - 2026-04)

• Delivered professional customer service while managing high transaction volumes in a fast-paced environment.
• Processed customer orders and payments accurately using POS systems while maintaining service and quality standards.
• Coordinated multiple responsibilities during busy periods and worked closely with team members to maintain smooth operations.
• Helped maintain promotional displays and communicated current offers accurately to customers.
• Resolved customer concerns professionally and followed workplace safety, hygiene, and operational procedures.

Bank Clerk - The Varachha Co-operative Bank Ltd. - Surat, India

(2021-02 - 2023-11)

• Processed financial documentation, maintained customer records, and supported daily branch operations.
• Reviewed and verified customer documents with strong attention to accuracy, confidentiality, and compliance.
• Assisted customers with account inquiries, bank statements, financial services, loans, and administrative requests.
• Used Microsoft Excel and internal systems to prepare reports, maintain records, and track operational activities.
• Coordinated with internal departments to resolve customer concerns and support efficient service delivery.

Marketing Executive - Suryamukhi Marketing - Surat, India

(2019-07 - 2021-01)

• Supported marketing activities, client communication, pricing discussions, and order coordination for textile products.
• Built and maintained long-term relationships with business clients across Gujarat's industrial sector.
• Conducted field visits, gathered client requirements, followed up on quotations, and tracked order fulfilment.
• Assisted sales and operations teams with lead generation, documentation, client records, and follow-up activities.
• Monitored market needs and customer feedback to identify potential business opportunities.

Summer Industrial Trainee - Axabull Industries Pvt. Ltd. - Surat, India

(2019-05 - 2019-06)

• Rotated through marketing, human resources, administration, production, and logistics departments.
• Supported documentation, reporting, team coordination, record handling, and daily operational activities.

Postgraduate Certificate - Digital Marketing and Marketing Analytics - Confederation College (2024-01 - 2025-08)

Bachelor of Business Administration - Business Administration - Veer Narmad South Gujarat University (2016-05 - 2019-04)