Mariam Sangare

Bilingual Recruitment Administrator (Co-op) | Teamrecruiter.com | May - September 2022

Maintained recruitment files and other HR related files documented and ensure that programs are administered in compliance with regulatory and policy requirements.
Managed job posting on career portals and screened candidates’ applications for best fit.
Used MS Excel spreadsheet to monitor and update prospective and hired candidates’ information progressively for the better management of recruitment data.
Performed company policy reviews and grammars proofreading as well as conducting French translation of the policies for the French candidates.
Acted as a liaison between the clients and the candidates by articulating their different needs to the concerning party as well as negotiating alternate solutions within time limits.
Collaborated closely with mentors to schedule and conduct all coaching and counseling of prospected candidates as deemed necessary by our clients including reference checks.
Sent routine emails regarding the recruitment cycle and client relationship management through MS Outlook.

Filled and organized client’s document whilst scheduling their portfolios review meetings with the advisor and facilitated the daily running of the business operations by 90 percent.
Minimized clients and the company’s financial lost risk by identifying and alerting two fraud applications through daily due diligence analysis.
Helped to exceed the monthly sales target by 2 percent by using persuasion and cross-selling methods to advertise the company’s services.
Maintained constant emails, fax, and phone calls communication with clients to assist with their immediate inquiries as well as promoting existing clients’ retention.
Continually updated clients’ personal and portfolio information on MS Excel spreadsheet and the office’s different software.

Conducted inventory and used POS to reconcile cash sales and update stocks status.
Improved trainees’ performance by 3 percent using custom learning styles to train the new employees in understanding and well performing the job duties.
Proactively and professionally assisted the kitchen staff and visiting clients to smoothen the effective running of the business and facilitate optimal customer service with a friendly, positive, and personable attitude.
Maximized customer satisfaction by 30 percent by handling complaints through diplomatic behavior to provide appropriate solutions and alternatives within the time limits.
Saved 2 percent on operational cost by suggesting business cost saving strategies learnt in academic settings to help reduce the cost while maximizing the profit.