Martin Sandikie

Detail-oriented and customer-focused professional with a background in technology management and sales support. Proven ability to educate staff, manage projects, and ensure compliance with regulations. Eager to leverage strong communication and problem-solving skills to excel as a Wireless Sales Representative at The Mobile Shop. Committed to understanding customer needs and driving sales performance to exceed targets, contributing to a positive customer experience and business growth.

Senior Compliance Officer, Assistant Manager - Liberia Bank for Development and Investment LBDI - Monrovia, Liberia

(2023-06)

• Monitored and reviewed transactions to detect potential money laundering or fraud activities, implementing robust control systems.
• Educated staff members on new control system implementations and best practices.
• Collaborated with regulatory bodies to ensure adherence to all legal requirements and provided requested reports.

Chief Executive Officer (CEO) – (PART TIME) - ROCIA GROUP OF COMPANIES

(2022-03)

• Owned and directed strategic development across diverse sectors including Information and Communications Technology (ICT) management, energy distribution, school administration, and ICT training programs.

General Manager (PART-TIME) - ROCI Electrical and Engineering Company

(2022-01 - 2023-12)

• Managed and coordinated electrical projects as an AlphaTND subcontractor, focusing on electrification and grid upgrades along transmission lines for the Christian Community and Nezoe Community.

Senior Monitoring & Evaluation Officer - Liberia Bank for Development and Investment LBDI

(2022-03 - 2023-05)

• Designed, developed, and executed strategies for measuring the effectiveness of banking operations programs and services.

Senior Vice President for ICT Department - Liberia Bank for Development and Investment LBDI

(2022-11 - 2023-01)

• Oversaw the complete operations of the ICT Department and represented the department at the senior management level.
• Supervised all ICT staff and managed relationships with third-party vendors for ICT project implementation.
• Developed the ICT annual budget and prepared comprehensive reports, collaborating with executive management on strategic ICT planning for the bank.

ICT Projects & Quality Coordinator - Liberia Telecommunications Corporation (LTC Mobile)

(2019-07 - 2022-10)

• Coordinated the implementation of multiple ICT projects simultaneously by creating consolidated tracking spreadsheets, which enabled timely identification of delays and ensured project deadlines were met.
• Conducted regular audits to verify compliance with quality standards and relevant regulations.

ISP Tech Support Supervisor - Liberia Telecommunications Corporation (LTC Mobile)

(2019-04 - 2019-07)

• Directed technicians in providing technical support to customers, utilizing support desk software to effectively manage tasks and ensure prompt service delivery.

IT Security Supervisor - Liberia Telecommunications Corporation (LTC Mobile)

(2018-07 - 2019-04)

• Monitored corporation networks for security breaches and investigated any violations that occurred.
• Developed and promoted security awareness initiatives, including leading a national cybersecurity forum.

ICT Manager - Liberia Telecommunications Corporation (LTC Mobile)

(2017-04 - 2018-07)

• Administered the maintenance of the corporate network, including managing Active Directory users and computers.
• Successfully migrated the network infrastructure from Windows Server 2003 to Windows Server 2008.

IT Supervisor - Liberia Telecommunications Corporation (LTC Mobile)

(2016-04 - 2017-01)

• Installed and tested new software applications, and configured ICT equipment for corporate use.

Masters - Communication and Information Systems - Northwestern Polytechnical University

Bachelors - Electronics Engineering - Stella Maris Polytechnic University (SMPU)