Meghan Otoole

Seeking employment in a customer service-based environment. I am a motivated individual that understands the importance of providing and exceeding customer service expectations.

Server/Bartender - Thermea Spa - Whitby, ON

(2024-09)

• Provided quick and efficient personalized service, prioritizing accuracy based on customer requests.
• Ensured a thorough understanding of the seasonal menus to provide recommendation and advice based on dietary concerns.
• Created an excellent guest experience by taking and serving orders with a friendly attitude.
• Multitasking by serving multiple tables, using problem solving skills and critical thinking

Bartender - GCE Casino Ajax - Ajax, ON

(2023-03 - 2024-09)

• Responsible for maintaining the operation of the full casino bar, including conducting daily inventory.
• Provided quick and efficient service to clients and other servers by mixing drinks and handling transactions accurately.
• Provided recommendations of the menu, taking into consideration daily and weekly specials and reported dietary concerns.
• Multitasking by serving multiple tables, using problem solving skills and critical thinking

Server/Bartender - The Oak and Ale Public House - Whitby, ON

(2022-10 - 2025-03)

• Provided timely and efficient service to customers, prioritizing client needs
• Created an excellent guest experience by seating guests, taking orders, serving and clearing dishes in a fast-paced environment
• using problem solving skills and critical thinking, provided excellent customer service to multiple tables simultaneously.

Bartender/Server - Athabasca Hotel - Jasper, AB

(2022-11 - 2023-09)

• Provided quick and efficient personalized service, prioritizing accuracy based on customer requests.
• Responsible for operation of multiple bars across the hotel, each with unique menus.
• Provided recommendations based on the menus and noted dietary concerns.

Grade 12 - Ajax High School