Mélanie Dionne
Manager | Administration | Customer Service | Medical First Responder
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About
Manager with over 15 years of experience in management, administration, customer service, and team coordination. Recognized for leadership, organizational skills, and the ability to optimize operations.
Experience in human resources management, inventory, budgets, suppliers, and accounting. My involvement with SIUCQ as well as my roles as vice-president and regional director demonstrate my professionalism, decision-making ability, and community engagement.
Experience
Manager - Proxi Extra ESSO - Drummondville
(2025-01 - 2026-12)
Complete management of store operations.
- Employee management, scheduling, onboarding, and training.
- Management of orders, inventory, suppliers, and deposits.
- Cost control, compliance with standards, and customer service.
- Resolution of operational issues.
Ticketing Coordinator - Village Québécois d'Antan
(2021-01 - 2025-12)
- Ticketing coordination and customer support.
- Administrative management and cross-departmental work.
Manager - Camping Val-Léro
(2018-01 - 2024-12)
Daily operations management and staff supervision.
Co-Owner - Raccompagnement Prudence
(2008-01 - 2019-12)
Administration, customer service, and operations management.
Education
DEP - Accounting - CFP Paul-Rousseau (2011-12)
DEP - Secretarial Studies - CFP La Riveraine
Certification - Medical First Responder - Ambulance Saint-Jean (2023-12)
