Roberto Morales
Volunteer Firefighter/First Responder
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About
Many of my jobs may look not related but life is a roller coaster and not always start where we want, because that is not important is where we end, and enjoy the ride. For me is not important where I start is how far I can go. Willing to relocate: Anywhere Sponsorship required to work in the US
Experience
Volunteer Firefighter/First Responder - Tusayan Fire Department - Tusayan, AZ
(2024-11)
Maintenance Department Supervisor - Grand Canyon Plaza Hotel - Grand Canyon, AZ
(2013-04)
From 2013-2014 Housekeeping / Kitchen Aid /Dishwasher From 2014-2015 Server/ Bartender From 2015-2016 Front Desk / Night Audit From 2016-2017 IT Manager From 2017-to Present Maintenance Department Supervisor/ IT Manager
- Supervise as well to work on team to solve problems at the Hotel
- Generate reports & follow up on recurrent issues
- Diagnose & repair HVAC issues
- Supervise the pool & Spa, keep records for health department as well to be present at any inspection
- Inspection on elevator and regular service
- Inspections on room for multiple agencies to prevent any infestation on season
- Provide support to every department in the hotel (RH/Admin/kitchen/GS/FD/HK. Etc.)
- Provide assistance to guest
- Generate the records for public use.
- Inventories on the different departments to maintain existence
- Generate Invoices for service to external Companies
- Create ordered material need it on different departments
- Research new solutions for the challenges, providing best solution on technology and adaptations to new services
- Prepare budget for the year on projection to occupancy including Chemical for pool & Spa as well to other departments
- Keep the record and follow on vehicle for the company
- keep and service the electric stations
- Lab & acquisition
- Inventories
- Online resources
- Cloud base information & data sharing with local servers
- Manage Multiple servers & integration to provide connectivity to all services
- Digital services including Tv's Systems/ Phone/ Internet/ WIFI/ internal Networks and Firewall
- provide regular maintenance to all computers/ printers/ scanners / servers and all other related
- Keep Inventory on all radios assigned to each employee as well to program each of them
- Prepare budget for the year on projection to occupancy
Night Manager - EAGLE RIDGE RESORT & SPA - Lutsen, MN
(2015-10 - 2016-04)
- Security Shift
- Guest Help
- Clerks Help
- Closing the Restaurant & Bar
- Close the Pool & Spa
- Verify chemicals on pool & Spa
- Close the trails
- Night shift Inspection on the rest of the crew
- Manage incidents
- Create reports for incidents
Night Manager - EAGLE RIDGE RESORT & SPA - Lutsen, MN
(2014-11 - 2015-03)
- Security Shift
- Guest Help
- Clerks Help
- Closing the Restaurant & Bar
- Close the Pool & Spa
- Verify chemicals on pool & Spa
- Close the trails
- Night shift Inspection on the rest of the crew
- Manage incidents
- Create reports for incidents
Computer Specialist - Lantastica - Xalapa, Ver.
(2012-09 - 2013-03)
Computer & It Services
- Computer fixings on component level
- Lab & acquisition for the shop
- Inventories
- Schedule Programing
IT Computer Specialist - Renault Group / Grupo Autofin - Veracruz, Ver.
(2010-07 - 2012-03)
Computer & It Services
- Lab & acquisition
- Inventories
- Schedule Programing
Computer Specialist - Mr. Fix - Xalapa, Ver.
(2009-01 - 2010-05)
Computer & It Services Tech
- Computer fixings on component level
- Lab & acquisition for the shop
- Inventories
- Schedule Programing
Computer Repair Technician - Orustech - Montréal, QC
(2006-01 - 2008-04)
Computer Company
- Desk Support
- Fix computer & General Equipment
- Build New Computers for cutters
- Follow Up with orders & inventory
- Open the shift & Store
- Close Shift & Store
- Provide technical support to costumers over the phone
Asistant Manager - Ultramar Gas Station - Montréal, QC
(2006 - 2006)
- inventories
- schedules
- Clerk
- floor supervisor
- Open & closing Shifts
- Incident Reports
Banquet Server/Bartender - Le Bogue - Montréal, QC
(2005-08 - 2005-12)
- Server / Bartender on weekend events
Kitchen Line Cook - Sir Winston Churchill Pub - Montréal, QC
(2005-06 - 2005-12)
Cook on Site
- Baking
- Grilling
- Salads
- Plates
Custodian/Maintenance - Kindergarten Juan Escutia - Orizaba, Ver.
(2004-01 - 2005-03)
- Cleaning the school
- Assist the teacher on class
- Assist all personal on break time
- Repair problems on the buildings
- Service the buildings on school break times
Senior Computer Technician - Compumex - Xalapa, Ver.
(2002-05 - 2004-01)
Computer & It Services
- Computer fixings on component level
- Lab & acquisition for the shop
- Inventories
- Schedule Programing
Computer Specialist - DICCA & PCCYM - Xalapa, Ver.
(2001-08 - 2002-04)
Civil Engineering
- Digital service & Media
Lead Computer Technician - SYSCO - Xalapa, Ver.
(1999-10 - 2001-02)
Computer Company
- Assist the other technicians
- Specialist support for networking
- Support for printers & scanners
- Printer, computer & peripherals reparations
- Project manager for data centers, coffee & Internet
Data Entry/Customer Service - Imprenta La Econimica - Xalapa, Ver.
(1999-07 - 1999-10)
Par-time / Commercial Printing
- Data entry for costumers on order on print designs
- Assist with design options and materials
Data Entry Clerk - Colegio Santa-Monica - Xalapa, Ver.
(1999-05 - 1999-09)
Seasonal Job( High-school Santa- Monica)
- Computer tech on service
Freelance Computer Technician - Freelance/Self Employed - Xalapa, Ver.
(1998-05 - 1999-05)
- Computer repair at domicile
- corporative sales
Computer Technician - SYSCO - Xalapa, Ver.
(1995-04 - 1998-03)
Computer Company
- Desk Support
- Fix computer & General Equipment
- Build New Computers for cutters
- Follow Up with orders & inventory
- Open the shift & Store
- Close Shift & Store
- Provide technical support to costumers over the phone
Education
Bachelor's - Computer Science - UNAM (2010-08 - 2014-08)
