Sonnet Kazemnia
Administrative & Community Services Professional
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About
Administrative professional experienced in client services, program coordination, and policy-compliant processing. Delivers accurate records, responsive support, and organized services across multicultural community and government settings.
Experience
Third Party Administrative Coordinator - Elizabeth Fry Society – Downtown Eastside / Kiwassa, Strathcona, New Westminster & Burnaby
- Processed cheques and service requests in line with legislative requirements and ministry policies
- Reconciled client expenses and recorded transactions accurately in the Integrated Case Management System (ICM)
- Responded to client and staff inquiries and prepared audit documentation for the Ministry of Social Development and Poverty Reduction (MSDPR)
Administrative Support / Team Leader - YMCA of Greater Vancouver
- Supported temporary residents through intake, needs assessments, and referrals to essential community services
- Conducted outreach and connected families with information and community supports
- Recruited, trained, and supervised volunteers while coordinating participant-focused program activities
Program Co-Facilitator (Volunteer) - Welcome House / VSB Head Office / SWIS / Youth Programs
- Supported community and youth programming in a multicultural environment
- Contributed to workshops and activities to encourage participant engagement
Education
Bachelor of Applied Criminology - Community and Institutional Practice - Douglas College, New Westminster, BC
Criminology Diploma - Douglas College (2017)
