Melody

A vibrant and highly motivated professional with over 10 years of experience in hospitality and team leadership. Currently awaiting ECE Level 1 certification, fully prepared and enthusiastic about transitioning into a career in childcare. Known for a "can-do" attitude and bright, positive energy, dedicated to providing a safe, nurturing, and engaging environment for children to thrive.

Shift Supervisor - Starbucks Gondola - Banff, AB

(2026-03)

• Promoted to supervisor for demonstrating exceptional leadership, reliability, and multitasking abilities.
• Oversee daily operations, ensuring a safe and welcoming environment for both team members and guests.

Barista - Starbucks - Banff, AB

(2024-10)

• Deliver high-quality customer service in a fast-paced environment.
• Maintain strong communication with team members to ensure accuracy and efficiency during peak hours.

Front Desk Agent - Elk + Avenue Hotel - Banff, AB

(2025-05 - 2026-05)

• Handle guest inquiries and problem resolution with professionalism and empathy.
• Coordinate with multiple departments to ensure a seamless and safe guest experience.

Kitchen Staff (Savory) - Wild Flour Bakery - Banff, AB

(2025-05 - 2026-02)

• Maintained high standards of food safety and organization in a high-volume, fast-paced environment.
• Collaborated closely with team members to ensure smooth operations and quality control.

Cashier & Cook - Hankki Dessert - Banff, AB

(2024-05 - 2025-02)

• Multitasked effectively while introducing Korean food and culture to the local community.
• Delivered excellent customer service and maintained professional team communication.

Children's Chinese Class Assistant (Casual) - Self-employed - Seoul, Korea

• Delivered interactive Chinese language lessons tailored to children's learning levels.
• Used creative play and storytelling to foster a fun and engaging educational atmosphere.

Childcare Volunteer - Self-employed - Philippines

• Provided a safe and joyful environment for children through organized play and supervised activities while parents were in sessions.
• Engaged with children from various backgrounds, ensuring their well-being and safety at all times.

Diploma - Business Chinese - Induk University

Credential Evaluation - World Education Services (WES)