Michael Latour

Throughout my professional experience, I have been responsible for coordinating schedules, preparing detailed reports, communicating with staff and clients, maintaining records, supporting daily operations, and assisting with personnel management. My supervisory experience has strengthened my ability to manage competing priorities, maintain accurate documentation, address operational challenges, and ensure that tasks are completed efficiently and professionally. I am comfortable working independently as well as collaborating with colleagues to achieve organizational objectives.

I hold a Bachelor of Arts in History from Carleton University and an Honours Diploma in Police Foundations from Algonquin College. My education has further developed my research, written communication, analytical, and attention-to-detail skills. I am eager to apply this combination of education and practical experience in a dedicated administrative or clerical role where I can contribute to efficient operations and continue to develop professionally.

I would appreciate the opportunity to discuss how my experience, reliability, and commitment to quality work could benefit your organization. Thank you for your time and consideration. I look forward to hearing from you.

Surveillance Operator at Hard Rock Casino Ottawa (2025-10 – Present)

• Maintain accurate and confidential records in accordance with established organizational procedures and workplace requirements.
• Monitor and document operational information requiring a high degree of attention to detail, accuracy, and discretion.
• Prepare detailed written documentation and maintain clear records of relevant activities and incidents.
• Communicate information effectively with appropriate departments and personnel while maintaining confidentiality.
• Work independently in a highly regulated environment requiring sound judgment, observation, and consistent adherence to established procedures.

Security Supervisor / Security Guard at Commissionaires (2023-04 – 2025-10)

• Supervised a team of 10–25 employees while coordinating daily operations, staffing requirements, schedules, and administrative responsibilities.
• Managed scheduling, hiring coordination, employee communications, and operational documentation in conjunction with Global Affairs Canada.
• Prepared detailed reports, maintained records, collected operational data, and ensured information was accurately documented and communicated.
• Developed and implemented operational metrics to improve workflow, organizational efficiency, and compliance with established policies and procedures.
• Served as a key point of communication between staff, management, and clients, resolving operational concerns and ensuring effective day-to-day coordination.

Tutor at Tutor Doctor (2025-02 – Present)

• Maintain professional relationships with clients while providing consistent, organized, and responsive service.
• Maintain accurate records and documentation relating to client activities, scheduling, and educational progress.
• Organize and deliver individualized instruction across English, History, Religion, and ESL studies.
• Adapt communication and organizational approaches to meet differing client needs and learning requirements.
• Manage responsibilities independently while maintaining professionalism, reliability, and attention to detail.

Security Guard at Allied Universal Security Services (2022-02 – 2023-04)

• Created and refined employee training procedures, ensuring documentation and practices remained consistent with organizational and legal requirements.
• Prepared detailed reports and maintained accurate documentation for operational and legal purposes.
• Communicated effectively with clients, colleagues, and management regarding operational matters and workplace procedures.
• Maintained accurate records while handling sensitive information requiring discretion, attention to detail, and adherence to established policies.
• Supported day-to-day operations by identifying issues, documenting relevant information, and ensuring appropriate procedures were followed.

Bachelor of Arts: History, Degree in History – Carleton University (2025)

Police Foundations, Diploma (Honours) in Police Foundations – Algonquin College (2020)

Law Clerk, Credits in Law Clerk – Algonquin College (2015 – 2017)