Michel Blanchette

Versatile and energetic professional with 15+ years’ success in achieving profitability targets and revenue growth. Skilled in developing and implementing operations management strategies and conceptualizing retail sales plans within fast-paced environment. Demonstrated success in developing and implementing effective sales initiatives to drive market impact and expansion for business.

Results-oriented leader, able to develop and direct cross-functional and performance-driven teams, while creating an inspiring team environment with an open communication culture. Capable to provide situational leadership while working with diverse teams to accomplish goals and attain sales results. Possess excellent communication, negotiation, multitasking, and decision-making skills; able to communicate effectively across multiple levels of organization.

Commercial Sales Consultant - STOP Restaurant Supply - Ottawa, Ontario

(2019)

Support cost-effective execution of sales and marketing functions by performing filing procedures, sending emails, quoting customers, and preparing invoices. Retain and acquire existing and new customers by providing top-notch service, while utilizing sales techniques. Record information related to commissions and lead accounts in the system accurately.

Interact with existing and potential customers on a rotating schedule (4-6 weeks). Regularly attend trade shows and supplier and sales meetings to present positive image of the business and build new contacts.

• Enhanced awareness of the brand image internally and externally by generating promotional materials, such as brochures and monthly flyers.
• Maximized customer satisfaction and retention by identifying diversified needs, suggesting appropriate products, and providing an impeccable service.

Route Sales Operator - Canada Bread - Sudbury, Ontario and Dawson, Creek BC

(2017 - 2019)

Drove business sales and revenues by ensuring on-time delivery of all orders. Fostered lucrative working relationships with customers to build positive rapport of the company and ensure repeat business. Collaborated with peers and senior management to support smooth execution of daily operations. Documented all store procedures, including invoicing and ordering of inventory in an efficient manner.

• Accomplished sales goals and revenue targets on a consistent basis in accordance with service quality standards by developing and implementing effective strategies.
• Delivered exceptional customer service by identifying and resolving problems, handling complaints, and answering queries in a courteous manner.

Apprentice Pipefitter | Shipping / Receiving - Triple J Pipeline / Alstar Oilfield - Dawson Creek, BC and Hinton, AB

(2014 - 2017)

Provided hands-on support to the journeyman pipefitters for facilitating smooth execution of high-profile projects. Conducted hydrotests during the assembling and installation of pipe spools within the fabrication facility. Maintained an accurate record of shipping and receiving of materials.

Carefully handled hazardous materials while loading and unloading packages from commercial vehicles. Coordinated with customers to provide first rate service and troubleshoot all issues until reconciliation.

• Ensured reasonable and accurate installation of piping and control systems and structural steel by examining construction drawings, blueprints, and schematics.
• Trained and developed staff members to catapult performance and reach production goals.

2nd Assistant Store Manager / Manager in Training - Safeway - Hinton, AB

(2014 - 2014)

Managed team members, assessed performance, evaluated training needs, and conducted training sessions to improve productivity and efficiency. Prepared schedules, assigned duties and targets, identified underperforming individuals, and promoted a productive working ambience to retain top talent. Orchestrated and implemented policies and procedures to streamline operations.

• Achieved and surpassed sales targets on a regular basis by dealing with customers efficiently, acquiring new customers, and promoting products and services.
• Exceeded client expectations by providing an outstanding service on a consistent basis.

Manager | Owner - Euphoria Smoothie - Hearst, ON

(2007 - 2007)

Developed business from scratch to the high-earning, profitable venture by establishing all functions, building client base, promoting products, and securing positive rapport. Facilitated smooth execution of store operations by ensuring clear, concise, and accurate communication, identifying team performance, making recommendations, and implementing improvement initiatives. Demonstrated integrity, honesty, and courteousness to promote culture and store values within fast-paced environments.

Cultivated positive relationships with shift team by understanding and addressing individual motivation, needs, and concerns. Interacted with customers and community to assess and meet diversified needs.

• Designed and delivered effective training to the staff members to catapult performance and productivity.

Meat & Seafood Manager - Fortier’s Valu Mart - Hearst, ON

Directed department operations, oversaw sales functions, managed inventory, followed merchandising standards, build and developed high-performing teams, and delivered robust customer service.

Laborer / Lead Hand Foreman - Columbia Forest

(2006 - 2008)

Additional experience.

Business Administration and Academic Upgrading - Confederation College

Business Marketing Diploma - Confederation College

Human Resource Management - Confederation College