Service Advisor - Country Hills Toyota - Calgary
(2022-09 - 2024-09)
- Dispatch shop work to Technicians & monitor repair RO's (15-25 ro's per day)
- Maintain knowledge towards ECP coverages / warranties
- Remain current on new products and changes to existing products
- Assure proper repair-order flow/maximize productivity and minimize work in progress
- Ensure end of day procedures are followed and invoicing is processed for completed jobs
- Monitor/control all Tire / Mechanical warranty activity to ensure compliance with policies
- Flexible and maintain knowledge of front end employee tasks and be able to fill in during absences
- Strong sales performance (top 3 in sales out 13 advisors)
Service Advisor - Royal oak Nissan - Calgary, AB
(2020-01 - 2022-09)
- Dispatch shop work to Technicians & monitor internal repair/maintenance processes and people to prevent operational delays
- Ensure Trail Tire staff training and safety levels are met/exceeded
- Maintain daily sales and production records as prescribed by Manager
- Recommend correct staff levels to meet production requirements
- Remain current on new products and changes to existing products
- Assure proper repair-order flow/maximize productivity and minimize work in progress
- Ensure end of day procedures are followed and invoicing is processed for completed jobs
- Monitor/control all Tire / Mechanical warranty activity to ensure compliance with policies and procedures
- Adhere to company policy on client vehicle care and operation
- Maintain the facility and equipment
- Flexible and maintain knowledge of front end employee tasks and be able to fill in during absences
Assistant Manager - Value Motors ltd - Edmonton
(2014-01 - 2020-01)
- Experience in wholesale / Retail Sales
- Dealing with trade ins on daily basis
- Experience with subprime Financing and lending agencies
- Mechanical experience in German, Japanese, Domestic, etc
- Supervised a team of 6 in sales, mechanical and financing
