Mohamed Elshafei

Results-driven business development & application/technical support and sales professional with 15+ years of experience in medical diagnostics, applied science and molecular biology. Proven ability to drive revenue growth, expand market share, and lead technical training in regulated environment (GLP, GDP, GMP). Expertise in Laboratory instrumentation, strategic planning, CRM management, and building high-impact client relationship. Skilled in installation, troubleshooting, validation

(IQOQ, PQ, PM) of diagnostic and scientific instruments, and building high-impact client relationships across the Middle east,

North Africa to Canada. Currently transitioning to Canadian market with a valid work.

oronto, Canada (December 2024 – Present)

• Provide independent consulting services in molecular diagnostics and laboratory instrumentation, focusing on QPCR and sequencing solutions, in preparation for Canadian market entry.
• Offer online technical training and support on instrument validation (IQOQ, PQ, PM) and regulatory compliance (GLP, GMP)

to maintain expertise while networking with industry professionals.

Business Development & Sales Manager

HSMMC Company, Kuwait (December 2023 – November 2024)

• Achieved 7% market share growth in Kuwait through strategic partnerships and technical evaluations.
• Developed competitive concept proposals and collaborated with marketing/product teams to implement new companies in the Kuwait market, including Gene-Proof, Biobase Group Clinical Instruments, and Lepu Medical Technology.
• Managed structured market analysis and CRM documentation to identify growth opportunities.
• Provided market intelligence reports and ensured regulatory compliance (GLP, GMP) for diagnostic equipment.
• Secured key accounts, driving revenue growth and overseeing installation/validation (IQOQ, PQ, PM) processes.
• Oversaw technical evaluations and ensured regulatory compliance for medical diagnostic equipment.

Business Unit Manager

Megaflex Company, Morocco (June 2022 – November 2022(6-month contract))

• Designed and executed a marketing strategy and quality assurance measures to build a molecular business team.
• Adjusted and optimized Illumina and Agilent business operations, enhancing technical support and client engagement.
• Spearheaded industry research, identifying new market opportunities, and strengthened client relationships to boost revenue.

Sales & Application Manager

Global Medical Health Company, Kuwait (June 2021 – April 2022)

• Led the implementation of new COVID-19 diagnostic products, achieving a 20% market share in Kuwait.
• Drove sales growth and operating profit through pre-sales support, technical training, and troubleshooting for healthcare professionals.
• Managed tender specifications and product launches for high-value diagnostic equipment in a regulated environment.
• conducted technical training and troubleshooting for healthcare professionals.
• Developed Pre-sales support strategies to enhance customer engagement.

Senior roles in sales, application, Technical support and Team Lead

Roche Diagnostics, Middle East (July 2010- December 2020)

▪ Short Assignment Roche Morocco | April to November 2020

• Implemented the first Cobas 6800 business in North Africa, providing highly technical support and driving market entry.

Team Lead Kuwait and Bahrain |September 2018 to December 2020

• Increased virology business 3-fold and expanded blood screening tests 2-fold, protecting market share against competitors
• Managed field activities, application support and marketing strategic across both countries.
• Contributed to Middle East strategic planning & KPI management.

▪ Regional Application Supervisor (RMS) Saudi Arabia | December 2016 to August 2018

-Provided technical and application support for Molecular solution and sequencing Saudi Arabia.

-Supported sequencing and applied science across the Gulf region.

▪ Sequencing and Applied Science Application Supervisor Saudi Arabia | December 2013 to August 2016

• Achieved 15-fold business growth during MERS-COV outbreak in Saudi Arabia through innovative solutions.
• Provided technical and application for applied science and Sequencing products Saudi Arabia.
• Supported sequencing and applied science across the Gulf region.

▪ Sequencing and Applied Science Sales and Application Specialist.

Saudi

Arabia | July 2010 to December 2013

• Managed sales, application and technical training for sequencing and applied science (QPCR & RTCA DP Extelligence products & Innovates products cells counters).

Senior Application Specialist

CliniLab Company, Egypt (September 2007-June 2010)

• Increased sequencing business 1-fold and captured 80% market share in Egypt through technical support and training.
• Provided expertise for Thermo Fisher Scientific (Applied Biosystems) & Agilent QPCR & Qiagen QPCR & Bio-Rad QPCR, and

One Lambda HLA products.

Biochemistry Technologist

Nasr City Insurance Hospital, Egypt (Jane 2003-August 2007)

• Worked in various medical laboratories branched (Chemistry & Hematology & Immunology & Microbiology & HLA).
• Gained expertise in both manual and automated procedures

• Bachelor of Science in Special Biochemistry – Ain Shams University, Egypt (2002)
• Postgraduate Degree in Clinical Biochemistry – Bennah University, Egypt (2006)
• Postgraduate Degree in Biochemistry & Molecular Biology – Al-Sadat University, Egypt (2013)