Mohammad Abu Omar

Physician-trained healthcare professional (MBBS) with nearly seven years of cumulative sales and customer-facing experience across Canada and Jordan, combined with hands-on clinical practice, pharmacology research, and current Canadian pharmacy experience. Ranked the number one salesperson dealership-wide for two consecutive months at a previous role. Skilled in building trust with patients, physicians, and healthcare teams, reviewing scientific literature, and communicating clinical information clearly.

Fluent in English and Arabic. Seeking to bring clinical credibility, proven sales performance, and scientific rigor to a pharmaceutical, medical device, or healthcare sales and clinical liaison role.

Sales Representative at West End Nissan (2025-03 – 2025-06)

• Ranked #1 salesperson dealership-wide for two consecutive months, consistently meeting and exceeding monthly sales quotas in a fast-paced, commission-driven environment.
• Promoted to "first desk" on the sales floor in recognition of performance, taking a lead role in customer negotiations and deal closing.

Sales & Customer Service Associate at Best Buy Canada (2019-11 – 2021-11)

• Delivered personalized product recommendations and demonstrations, driving informed purchasing decisions across a high-volume retail environment.
• Managed sales operations, order processing, and post-sale support, maintaining consistently high customer satisfaction.

Call Center & Sales Agent at Zain Mobile Company (2016 – 2019)

• Managed client accounts and resolved service concerns while promoting additional services to consistently meet sales targets.
• Consulted with clients post-sale to build loyalty and ensure satisfaction, maintaining detailed documentation for compliance and efficiency.

Senior Sales Associate at Al-Thikah Est. (2014 – 2016)

• Advised customers on hardware product selection, provided price quotes, and processed transactions efficiently, while building strong client relationships through consistent follow-up.

Pharmacy Assistant (Part-Time) at Eastgate Pharmacy & Pharmacy 66 (2025-07 – Present)

• Support prescription processing and medication-related inquiries while working with licensed pharmacists; refer clinical questions to pharmacists and maintain accurate digital records.
• Manage medication inventory and stock ordering across two high-volume retail pharmacies, gaining hands-on product and supply-chain knowledge across a broad range of prescription drugs.

Clinical Attachment – General Practitioner at Prince Hamza Hospital (2024 – 2024)

• Saw and managed a broad range of conditions directly, including regular exposure to dermatology (eczema, psoriasis, acne, skin infections) and mental health presentations (acute psychosis, chronic schizophrenia, depression), working closely with specialists including psychiatrists.
• Collaborated daily with specialists, nurses, and administrative staff, developing strong cross-functional communication skills within complex care teams.

General Practitioner at Hope Clinics (2023 – 2023)

• Assessed patients, developed treatment plans, prescribed medications, and arranged follow-up care for common acute and chronic conditions.
• Ordered and interpreted investigations, coordinated specialist referrals, educated patients, and maintained accurate medical records.

Intern Physician at Ministry of Jordan Governmental Hospitals (2019 – 2019)

• Conducted patient assessments, diagnostic testing, and treatment planning under physician supervision, building strong rapport with patients and precise clinical documentation habits.

Clinical Electives at University of Alberta & New York Presbyterian Hospital (2019 – 2019)

• Participated in cardiovascular ICU cases and multidisciplinary rounds at the University of Alberta, with exposure to pharmacological decision-making and evidence-based drug therapy.
• Completed a four-week internal medicine rotation at New York Presbyterian Hospital and contributed to diagnostic and treatment planning discussions.

Research Assistant at University of Zagreb, Department of Pharmacology

• Reviewed scientific literature and synthesized evidence to inform experimental design for research on BPC-157, deep vein thrombosis, and vascular healing.
• Conducted laboratory experiments and collected, organized, and analyzed data to evaluate therapeutic potential.
• Collaborated with senior investigators and a multidisciplinary team to present findings and propose future research directions.

Research Assistant at Syrian American Medical Society (SAMS)

• Collected structured clinical data and interviewed more than 300 Syrian refugees across three medical missions, supporting informed consent and accurate documentation.
• Worked with a multidisciplinary team on data reporting for studies aimed at improving refugee healthcare outcomes.

Bachelor of Medicine and Surgery in Medicine – Jordan University of Science and Technology, Faculty of Medicine (2019)