Sales Representative at West End Nissan (2025-03 – 2025-06)
- Ranked #1 salesperson dealership-wide for two consecutive months, consistently meeting and exceeding monthly sales quotas in a fast-paced, commission-driven environment.
- Promoted to "first desk" on the sales floor in recognition of performance, taking a lead role in customer negotiations and deal closing.
Sales & Customer Service Associate at Best Buy Canada (2019-11 – 2021-11)
- Delivered personalized product recommendations and demonstrations, driving informed purchasing decisions across a high-volume retail environment.
- Managed sales operations, order processing, and post-sale support, maintaining consistently high customer satisfaction.
Call Center & Sales Agent at Zain Mobile Company (2016 – 2019)
- Managed client accounts and resolved service concerns while promoting additional services to consistently meet sales targets.
- Consulted with clients post-sale to build loyalty and ensure satisfaction, maintaining detailed documentation for compliance and efficiency.
Senior Sales Associate at Al-Thikah Est. (2014 – 2016)
- Advised customers on hardware product selection, provided price quotes, and processed transactions efficiently, while building strong client relationships through consistent follow-up.
Pharmacy Assistant (Part-Time) at Eastgate Pharmacy & Pharmacy 66 (2025-07 – Present)
- Support prescription processing and medication-related inquiries while working with licensed pharmacists; refer clinical questions to pharmacists and maintain accurate digital records.
- Manage medication inventory and stock ordering across two high-volume retail pharmacies, gaining hands-on product and supply-chain knowledge across a broad range of prescription drugs.
Clinical Attachment – General Practitioner at Prince Hamza Hospital (2024 – 2024)
- Saw and managed a broad range of conditions directly, including regular exposure to dermatology (eczema, psoriasis, acne, skin infections) and mental health presentations (acute psychosis, chronic schizophrenia, depression), working closely with specialists including psychiatrists.
- Collaborated daily with specialists, nurses, and administrative staff, developing strong cross-functional communication skills within complex care teams.
General Practitioner at Hope Clinics (2023 – 2023)
- Assessed patients, developed treatment plans, prescribed medications, and arranged follow-up care for common acute and chronic conditions.
- Ordered and interpreted investigations, coordinated specialist referrals, educated patients, and maintained accurate medical records.
Intern Physician at Ministry of Jordan Governmental Hospitals (2019 – 2019)
- Conducted patient assessments, diagnostic testing, and treatment planning under physician supervision, building strong rapport with patients and precise clinical documentation habits.
Clinical Electives at University of Alberta & New York Presbyterian Hospital (2019 – 2019)
- Participated in cardiovascular ICU cases and multidisciplinary rounds at the University of Alberta, with exposure to pharmacological decision-making and evidence-based drug therapy.
- Completed a four-week internal medicine rotation at New York Presbyterian Hospital and contributed to diagnostic and treatment planning discussions.
Research Assistant at University of Zagreb, Department of Pharmacology
- Reviewed scientific literature and synthesized evidence to inform experimental design for research on BPC-157, deep vein thrombosis, and vascular healing.
- Conducted laboratory experiments and collected, organized, and analyzed data to evaluate therapeutic potential.
- Collaborated with senior investigators and a multidisciplinary team to present findings and propose future research directions.
Research Assistant at Syrian American Medical Society (SAMS)
- Collected structured clinical data and interviewed more than 300 Syrian refugees across three medical missions, supporting informed consent and accurate documentation.
- Worked with a multidisciplinary team on data reporting for studies aimed at improving refugee healthcare outcomes.
