Molly Macdonald

Customer-focused, energetic hospitality professional with four seasons of experience in fast-paced café and bistro settings, including cash handling, opening/closing, and training new staff.

Graduating Political

Science student at Concordia University known for reliability, adaptability, and performing well under pressure during high-volume service. Fully bilingual in English and French (DELF B1), with a strong work ethic and proven ability to deliver friendly, efficient service to a diverse customer base.

Seasonal Staff at Moulin de Provence (2023-05 – 2026-10)

Managed high-volume customer service at a busy seasonal bistro and bakery counter.

• Handled cash management, till counts, and point-of-sale transactions.
• Carried out opening and closing duties, including stocking and station setup.
• Maintained inventory levels and monitored product freshness.
• Trained and mentored new seasonal staff on service standards and procedures.

Customer Service Associate at Cool & Simple (2023-10 – 2024-03)

Provided bilingual (English/French) customer service in a busy retail environment.

• Promoted products and guided customers through purchasing decisions.
• Managed daily opening and closing duties.
• Organized inventory and maintained an inviting store presentation.

Customer Service Associate at Brio (2021-08 – 2022-08)

• Assisted customers with purchasing decisions for dancewear and dance shoes.
• Organized and restocked inventory to keep the sales floor well presented.

Mother's Helper at Independent (2021-06 – 2021-08)

Provided childcare and daily support for a three-year-old, planning activities and developing strong problem-solving and interpersonal skills.

Mother's Helper at Independent (2016 – 2020)

Provided regular childcare for two young children, ensuring a safe, engaging, and supportive environment.

Bachelor of Arts (B.A.) in Political Science, Minor in Theological Studies – Concordia University (2026-05)

Semester Abroad in Political Science – University of Strathclyde (2025-09 – 2025-12)

Arts Program Graduate – Canterbury High School (2022-06)