Moyur Motayo

Friendly and dependable cashier with experience providing excellent customer service, handling cash transactions, stocking merchandise and maintaining a clean sales floor. Strong communication skills, a positive attitude, and the ability to work in a fast-paced retail environment. Major strengths include strong leadership, excellent communication skills, strong team player, attention to detail, compliance in all regulated environment and supervisory skills.

Sales Floor Associate - Akin’s International Food - Winnipeg, MB, Canada

(2024-07)

• Greet customers in a friendly and professional manner.
• Scan and process purchases using a POS (cash register) system.
• Accept cash, debit, credit and other forms of payments.
• Provide receipts and accurate change to customers.
• Balance the cash register at the beginning and end of shifts.
• Provide friendly customer service and resolve customer inquiries or concerns.
• Keep the sales floor clean, organized, and well-presented.

Retail Sales Associate - LEAM Consulting - Ibadan, Oyo State, Nigeria

(2022-01 - 2024-05)

• Welcome customers and guests in a warm and friendly manner.
• Restock shelves and organize clothing, accessories, and household items.
• Arrange merchandise displays to keep the sales floor attractive and organize.
• Assisted with inventory counts.
• Responds to customer inquiries and requests in a timely, friendly, and efficient manner
• Facilitates correspondence with customers.
• Works collaboratively with other staff, managers, and resources.

Customer Service Associate - DKT International - Mainland, Lagos State. Nigeria

(2016-02 - 2021-12)

• Provide prompt and efficient responses to customer questions via phone, email, social media, and chat
• Address and resolve customer complaints or concerns in a professional and timely manner
• Maintain a high level of company product knowledge to effectively answer customer queries
• Identify opportunities to upsell or cross-sell products and services to customers
• Collaborate with other team members and departments to ensure customer satisfaction
• Keep accurate records of customer interactions and transactions in the CRM system
• Follow company policies and procedures when handling customer requests and issue
• Continuously strive to improve customer service skills and knowledge through training programs.

University Degree / Bachelor of Education - Political Science Education