Assistant Grocery Manager - Farmboy Company Inc - Toronto, Ontario
(2025-11)
- Support the Department Manager in overseeing daily operations, ensuring efficiency, productivity, and alignment with departmental goals.
- Lead, coach, and motivate team members through hands-on training and performance feedback to build a high-performing and engaged team.
- Deliver exceptional customer service by maintaining a welcoming environment and resolving customer concerns professionally.
- Assist with administrative functions such as payroll support, scheduling, and use of internal systems.
- Ensure compliance with food safety standards, health & safety regulations, and company policies.
Grocery Supervisor II - Farmboy Company Inc - Toronto, Ontario
(2024-08 - 2025-11)
- Lead daily department operations by delegating tasks, managing team breaks, and ensuring business readiness, resulting in a consistent and efficient workflow during peak hours.
- Provide hands-on training to team members, promoting a knowledgeable and cohesive staff that delivers on Farm Boy's standard of superior customer service.
- Oversee inventory by receiving, storing, and verifying orders and invoices, which helps reduce discrepancies and maintain accurate stock levels.
- Conduct daily 2x2 performance assessments and assist with departmental service evaluations to identify areas for improvement and enhance the customer shopping experience.
Security Guard, Loss Prevention - Loin Guard Security - Toronto, Ontario
(2024-06 - 2024-08)
- Monitored and patrolled store premises to prevent theft and analyzed customer behavior, resulting in a significant reduction in inventory loss while ensuring a safe environment for staff and customers.
- Conducted detailed incident reports and documentation for internal use and law enforcement, enhancing the overall security protocol.
- Utilized surveillance equipment effectively to monitor activity and provide real-time response to suspicious behavior.
Police Officer - Punjab Police Department, Special Striking Group (SSG) - Gurdaspur, Punjab, India
(2014-02 - 2024-05)
- Collaborated with other law enforcement agencies, security personnel, and event organizers to plan and coordinate security arrangements for high-profile events, gatherings, and official visits.
- Maintained constant vigilance and surveillance of the surrounding environment to detect and deter potential security breaches, suspicious activities, or threats, utilizing advanced surveillance equipment and techniques.
- Acted swiftly and decisively in response to security incidents, emergencies, or threats, employing appropriate tactics and procedures to neutralize risks and protect the safety of the public.
