Senior IT Project Manager
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I've been a professional Project Manager for 13 years. Before that I worked over a decade in hospitality. I have a passion for customer service and even wrote a book on it. Articles from the book can be seen blogspot under my name.
Senior Project Manager and IT Leader with a history of successful project execution, roadmap development and team building in IT and business.
Skilled in Business Process, IT Strategy, Executive Stakeholder Management, Risk Management, Change Management, RFP process, PMO establishment, remote team management, Service Now, Jira, Confluence, Planview, MS Project, Scrum, Kanban.
Trusted advisor.
Meets difficult situations with equanimity.
Agile and waterfall experience of COTS implementation and upgrades, application development in Retail, POS, Utilities, Oil & Gas, PCI, Data Center, SDLC, AWS, GCS and Private Cloud Services, CMS, ERP, Government, Manufacturing and Hospitality with cross-functional teams of 100 members and budgets of $5MM+.
Honors Diploma as Information Systems Programmer
