Nancy Campbell

People focused Human Resource Generalist with experience supporting full cycle recruiting, employee relations, and safety compliance. Recognized for fostering positive workplace cultures and developing HR practices that balance organizational goals with empathy, compassion, and approachability.

Human Resources Coordinator - Ferrari of Alberta - Calgary AB

(2026-03)

• Full cycle recruiting and onboarding permanent full-time staff
• Assisted with Payroll and hour tracking for salaried and hourly staff.
• Benefits administration and enrollment
• Managed employee performance and conflict resolution
• Tracked employee training and dealership licensing renewals.
• Communicated effectively with all teams regarding dealership updates
• Processed WCB claims and annual reporting
• Reception coverage and Admin team management

Human Resources Generalist - Optimised Installations Ltd - Airdrie AB

(2021-09)

• Full cycle recruiting and onboarding permanent full-time staff and seasonal part-time labourers
• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality.
• Optimized payroll processing and benefits administration
• Created safety policy and procedures to comply with health and safety regulations
• Processed WCB claims and annual reporting

Kitchen Designer - The Home Depot - Airdrie AB

(2017-08 - 2021-09)

• Increased customer satisfaction through meticulous attention to detail and a focus on optimal space utilization.
• Developed project timelines, ensuring all milestones were met without compromising quality or budget constraints.
• Presented innovative solutions to complex design challenges, maximizing both aesthetics and functionality
• Selected cabinets, counter tops, flooring, based on client needs and budgets.
• Created comprehensive product lists based on finalized designs and budgets.
• Consistently met sales targets by understanding client needs and offering personalized design services.
• Provided training for junior designers, sharing knowledge of best practices and guiding them towards successful project outcomes.
• Collaborated with contractors and suppliers to ensure seamless execution of kitchen renovation projects.

Part Time Design Assistant - Kon-Strux Developments - Calgary AB

(2016-02 - 2017-08)

• Researched, selected and ordered materials, fabrics and furniture.
• Managed deliveries, inventory, client billing and payments
• Prepared project documents, timelines and schedules using Design Docs
• Prepared client presentations through 3D drawings using sketch up
• Handled client and vendor communications via emails and phone calls.

Sales Associate and Visual Merchandising Lead - Urban Barn - Calgary AB

(2011-05 - 2013-09)

• Boosted customer satisfaction through exceptional service, addressing concerns promptly and providing a welcoming store environment.
• Led visual merchandising team by creating eye-catching displays that showcased products effectively while adhering to store directives
• Assisted in training new staff members on company policies, product information, and sales techniques.
• Achieved high monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Human Resources Certificate - Human Resources - Bow Valley College (2023-09 - 2025-12)

Interior Design Diploma - Interior Design - Bow Valley College (2013-09 - 2015-04)