Technical support specialist
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Motivated and performance-oriented personal with over 4 years of experience in designing,implementing, and troubleshooting network infra-structures in private sectors. Highly organized, self- motivated individual with a strong track record of accurately conducting system repairs, and evaluating system vulnerabilities in order to solve complex problems and thrive under pressure in fast-paced environments. Looking to leverage technical expertise, analytical skills, and strong work ethic to deliver seamless information security and contribute to company objectives.
Knowledge of networking (including WAN topology, mixed LAN/WAN operating system environments, WINS/DHCP/DNS, network load balancing and firewall solutions)
Analyze and evaluate incident trends and make recommendations to team lead to reduce incident rate. Proactively look for ways to improve user support.
I have completed cyber security post graduate certificate course from Mohawk college. I which I got knowledge about how to secure system network from unknown entities.
