Resource Coordinator/Dispatcher
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In today's customer-service oriented society, a timely and friendly service is very important to enhance business growth and customer satisfaction, which further strongly impacts customer loyalty.
My years of experience in customer service, dispatching, sales and office administration have taught me how to sell effectively while meeting and exceeding every customer’s expectations. I have served all types of customers in many different types of settings. I realize that acquiring and maintaining loyal return customers as well as spreading word of mouth for the business through these patrons is of utmost importance in every organization’s success.
I am a goal-oriented, focused and hard-working professional who excels in achieving personal as well as team goals. I have acquired skills which help in building morale, self-confidence and team-player attitude in my team members by helping each other improve and learn every day.
I would appreciate for being considered to offer my services in your esteemed organization.
Looking forward to hearing from you soon.
Role: Resource Coordinator, ADT by TELUS Nov 2021-present
Role: Large Business Support, Shaw Business Nov 2020-June 2021
Role: Customer Advisor Tier II, Shaw Business Feb 2019-Oct 2020
Role: Inside Sales Representative Mar 2017-Oct 2018
Role: Customer Service Manager 2016
Role: Customer Service Representative, Shaw Direct Apr 2014-Jan 2016
Punjabi University, Patiala (Punjab, India) June 2008 – May 2010
Master in Business Administration (MBA)
Bachelor of Science (B.Sc.)
