US Payroll Implementation Consultant - CMiC Computer Methods - North York
(2025-06)
- Configured, tested, and deployed HCM cloud solutions based on US client business requirements and best practices.
- Led end-to-end implementations of HR, US Payroll, Timekeeping, Talent Management, Safety, Employee Self-Service (ESS), and Applicant Management modules.
- Performed setup of standard tables includes Federal, State, Local Tax, Benefits and deduction codes, Leaves, unions, employee profile
- Process US payroll in client session tracking employee hours and calculating gross pay.
- Providing accurate employee salary data by calculating pre and post tax deductions and tax withholdings
- Generate numerous reports to verify payroll calculation with multiple pay runs.
- Served as Lead Consultant on multiple payroll implementation projects, fixing employee salary or dues, accurate tax calculation, driving issue resolution, and successful client outcomes with minimal supervision.
- Analyzed legacy data, defined data mappings, identified data quality issues, and managed data conversion using spreadsheets and migration activities to ensure accurate system implementation.
- Configured system security roles, user access, and licensing to meet client security and compliance requirements.
- Customized software solutions to align with client business processes, providing trainings on year end process.
- Provided technical and functional support by troubleshooting system issues, resolving defects, and assisting clients during implementation, go-live, and Hypercare support.
- Conducted remote and onsite client training sessions to improve user adoption and system proficiency.
- Prepared comprehensive session summaries, implementation documentation, and project wrap-up reports for clients.
- Collaborated with cross-functional teams to provide project status updates, implementation progress, and post-deployment support.
- Utilized Salesforce to manage HCM project activities, track billable and non-billable work orders, and monitor client support requests.
- Delivered exceptional customer service as the primary point of contact for system inquiries, support tickets, chat, and phone-based assistance.
- Provided internal teams with guidance and support on US Payroll, HR, and Safety processes and implementation activities.
- Delivered solution design workshops and system demonstrations to stakeholders prior to core system configuration.
- Providing design hub presentations to the US and Canadian clients with core system setup
Payroll Specialist - ADP Canada - Etobicoke ON
(2024-03 - 2025-06)
- Process a full cycle payroll for multiple provinces/multiple clients and check accuracy of salary computation of each employee
- Performed end to end payroll processing and year ends for multiple clients at once
- Configured and optimized timekeeping, approval workflows, and payroll integration to enhance processing efficiency and ensure accurate payroll execution.
- Perform and assist clients in Tax reporting and audits
- Developed strong client partnerships by providing expert system guidance, implementation support, and strategic recommendations aligned with payroll and HR best practices.
- Delivered engaging remote and onsite training sessions for employees, supervisors, administrators, and end users to maximize system adoption.
- Supported clients through payroll system implementation, organizational setup, and the successful transition to ongoing payroll operations.
- Configured payroll settings, time collection rules, earnings, deductions, accruals, and approval workflows based on client business requirements.
- Identified opportunities to improve payroll processes through automation, increased accuracy, and workflow optimization.
- Served as the primary point of contact for payroll and system-related inquiries, delivering exceptional customer service and timely issue resolution.
- Prepared payroll reports and documentation, including payroll transactions, salaries and benefits, bank account reconciliations, vacation accrual tracking, and year-end balancing.
- Collaborated with department managers to review and validate electronic timesheets prior to payroll processing.
- Reconciled employee benefit plans and payroll records to ensure accurate deductions and reporting.
- Maintained expertise in payroll legislation, payroll processing best practices, and time and attendance management.
- Utilized ADP Workforce Now and related ADP payroll solutions to process payroll, maintain employee records, and support client operations.
Payroll Specialist - Paragon Drywall Contractor - Vaughan ON
(2022-01 - 2024-03)
- Processed weekly payroll entries for union employees
- Produced cheques as per employee timesheets and trade codes
- Process payroll off-cycles for retroactive pays and adjustments
- Perform manual calculations and verify system generated amounts for payroll accuracy
- Validated and processed time and attendance data, including spreadsheets, and manual entries, to ensure payroll accuracy.
- Managed payroll compliance activities, including union remittances, garnishments, government filings, and statutory deductions, ensuring adherence to legislative and contractual requirements.
- Configured payroll settings and employee records to support accurate payroll processing for unionized and non-unionized workforces.
- Support year-end payroll processes, including WSIB reporting, and Record of Employment (ROE) preparation.
- Prepared and submitted required government documentation, such as ROEs, and other regulatory filings.
- Served as the primary point of contact for payroll-related inquiries and resolving employee pay issues.
- Maintained employee master data by updating work permits, Social Insurance Numbers (SINs), tax information, and other employment records to ensure data accuracy.
- Collaborated with Finance and Accounting teams to reconcile payroll accounts, resolve discrepancies, and ensure accurate payroll remittances and general ledger reporting.
- Mentored and trained new team members on payroll procedures, system processes, and payroll transmission best practices to support operational excellence
Payroll Analyst - Wilson Non-Stop Logistics - Etobicoke ON
(2020-01 - 2022-01)
- Process Bi-Weekly payroll for driver proper wages for drop switches, overtime, premiums and inspection stops.
- Match driver trip sheets with their arrival and end times and pay them accordingly.
- Responsible for daily audit of payments vs billing
- Coordinate with HR and Finance to ensure payroll data accuracy
- Analyze data, identify trends, produce reports. Perform Invoice Preparation for customers.
- Support year end and payroll audits
- Maintain confidentiality of employee information and payroll records
- Assisting with any projects to evaluate business issues, high competency on creating spreadsheets on a regular basis.
- Bill clients for the various daily runs from DC to store and to the warehouses
- Assigning payments to correct accounts and allocation
- Follow up and reconciliation for any over/under payments.
- Proficient in various software such as: CRYSTAL, EMDECS/QuickBooks, SYNERGIZE, JDA etc.
- Excellent knowledge on Microsoft Office Suite (MSWord, Outlook, Excel and PowerPoint)
Financial Service Representative - Logistics Alliance/Mari-Time Ontario - Brampton ON
(2018-01 - 2020-01)
- Excellent communicator for the company-initiating and responding to communications from customers, partners, and internal teams.
- Match BOL's and POD's for billing purposes and resolve discrepancies.
- Perform accounts receivables, proficient with ERP systems and SAP
- Communicating with customers, providing regular status updates; coordinates alternative arrangements if issues arise with original scheduling
- Help the buyer in freight tender process and in issuing POs which involves fleet management such as TMS/SDM/TRANSPLACE.
- Responsible for administrative duties related to customer invoicing and producer settlements
- Audits and corrects carrier invoices
- Understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
- Help customers in freight handling with the correct temperature control and deliver it to its respective DC's.
- Independently manages internal and external customer issues to resolution or escalate to the appropriate parties when necessary.
- Consistency, openness and ability to foster positive relations with broad range of clients and carriers.
- Have a strong judgment and creativity in tackling sensitive matters, prioritizing them and meet the deadlines.
- Creating schedules/rescheduling for supply-chain carriers or unexpected delays and documenting the changes.
- High degree of competence, using world class software, TC/SAP/Track and Trace/C3 HUB systems
- Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- Solving customer problems by answering 200+ emails daily.
- Sending reports to team by reasoning customers exception codes in the software.
HR Assistant - St. Clair Child & Youth Services - Sarnia ON
(2018-01 - 2018-05)
- Created ads for open job positions on social media forums and company website.
- Provides day-to-day HR guidance; supports and implements HR policies, procedures and programs and acts as a first point of contact in employee relation matters and/or queries concerning policies.
- Screen resumes and schedule interviews.
- Schedule volunteers as per the business needs.
- Responsible for AODA/WHIMS compliance
- Assist with HR communications, assist in organizing and planning staff social events & recognition programs
- Maintain and update employee files as deemed necessary
- Assist in new employee on-boarding orientation planning
- Oversee office and administrative tasks
- Manage employee database records
