Noordeep Kaur

Motivated and caring individual with a genuine passion for working with children. Eager to contribute to a positive and nurturing environment as a Childcare Assistant. Quick to adapt and learn, with strong communication and interpersonal skills, a deep understanding of child development, and a commitment to creating safe and engaging spaces for children to thrive. Looking to grow professionally in a dynamic childcare setting and make a meaningful impact on young learners.

Customer Service Representative - Tim Hortons - North York, ON

(2023-07 - 2025-11)

• Provide quality Customer Service to 200+ customers in a busiest shift
• Process financial transactions of cash, debit, and credit
• Product stocking, organization of deliveries
• Adhere to Ontario Food Safety Guidelines

Childcare Assistant - Little Millennial Preschool - Pehowa, India

(2021-12 - 2022-12)

• Provided safe, caring, and attentive supervision to children.
• Assisted children with daily routines, including meals, personal hygiene, dressing, and rest periods.
• Prepared nutritious meals and snacks according to children's needs.
• Organized age-appropriate indoor and outdoor activities to support learning and development.
• Maintained a clean, safe, and organized environment for children.
• Monitored children's behaviour, activities, and overall well-being.

Supervisor - Zara - India

(2021-03 - 2021-11)

• Increased customer satisfaction 30%+ by introducing client incentives
• Led a Business Development Team of 25 to devise a client-focused product strategy
• Oversaw the Intelligence Unit team, monthly examination of customer records, verified client identity utilizing the KYC Know Your Customer Team, and prevented money laundering by 90%
• Designed and implemented new sales and marketing processes for client development and account management
• Collected customer feedback to guide product improvements
• Coached and trained associates to deliver outstanding customer service and meet sales targets
• Created training material for training 300+ employees regarding new processes

Business Management - Business Management - Lambton College (2023-01 - 2024-08)

BA - Commerce - Kurukshetra University (2021)