Nuzhat Nahrin

Seeking an Early Childhood Education Assistant position to support safe, inclusive, and child-centered learning environments. Brings completed coursework in interpersonal communication and child growth and development, along with customer service, administrative, and team-support experience. Demonstrates strong professional communication, active listening, organization, and a developing understanding of observation, documentation, child development, and positive guidance.

Customer Service Associate at Intercruises Shoreside and Port Services (2025-04 – Present)

Assist more than 200 cruise passengers daily with check-in, travel documentation, and customer inquiries in a high-volume environment.

Use professional communication, active listening, and problem-solving to respond to diverse customer needs and concerns.

Coordinate with port and operational teams to resolve issues and support a positive customer experience.

• Support supervisors with reporting, administrative tasks, and daily operational coordination.

Post-Event Housekeeper at Rogers Arena (2024-10 – Present)

• Maintain clean, safe, and organized event spaces serving more than 15,000 guests during sporting events and concerts.
• Train more than 10 new employees on cleaning standards, workplace safety, and expected procedures.
• Inspect assigned areas and promptly reported maintenance, health, and safety concerns.
• Complete post-event cleaning tasks within deadlines to support timely venue readiness.

Office Coordinator at Adecho Ltd. (2023-07 – 2024-06)

• Coordinated daily administrative operations and provided organized support to more than 15 staff members.
• Provided professional communication and executive support while coordinating more than 100 meetings monthly.
• Maintained office supplies, vendor communication, records, reports, and correspondence.
• Used Microsoft Office and Google Workspace to support data management, documentation, and office communication.

Receptionist / Administrative Assistant at Bank Asia Ltd. (2022-01 – 2023-06)

• Coordinated front-desk operations and provided professional customer service to daily visitors and clients.
• Scheduled more than 60 meetings monthly, including boardroom bookings and catering arrangements.
• Maintained accurate client records and reports using internal software and Microsoft Office.
• Communicated respectfully with clients, colleagues, and visitors while managing competing administrative priorities.

Early Childhood Education Coursework in Early Childhood Education – Western Community College (2026)

Master of Business Administration in Business Administration – University Canada West (2025)