I'm 'That Guy.' That's what most people call me.
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I love customer Service, Fading away the stress from Customer's face is My passion. Personable and knowledgeable IT support technician with over 3 years of experience in New Zealand. Assisting customers with various Hardware, Software and Networking related issues. Provided in-depth technical support to clients at a Tier 2 level, solving 99.2% of issues without transferring to Tier 3 support.
2. Apple Technology Centre, Tauranga New Zealand
Technical Support Specialist (2020-07 to 2020-11)
3. Noel Leeming, Tauranga New Zealand
Technical Support Specialist (2021-09 to 11-2022)
4. Staples Canada
Services Supervisor (2023-06 to Current)
Diploma In Computer Applications (2013-08 to 2015-01)
National Institute of Information Technology (NIIT)
Graduate Diploma In Computer Science (Level-7) (2016-09 to 2018-05) New Zealand School Of Education (NZSE)- Auckland, NZ
