Padma Tharmabalan

Resourceful and results-driven Administrative, Operations, and HR Professional with 7+ years of cross-industry experience supporting executives, managing logistics, coordinating manpower, and delivering high-quality client service. Proven ability to manage multiple priorities, streamline processes, handle confidential information, and collaborate across departments in fast-paced environments.

HR OPERATIONS EXECUTIVE - Hirex - Mississauga, ON

(2025-06)

• Manage end-to-end HR operations across 7 departments
• Oversee manpower planning and 180+ night-shift employees
• Handle onboarding, offboarding, scheduling, payroll hours, and attendance
• Resolve employee conflicts and support disciplinary processes
• Coordinate monthly meetings and act as liaison between clients and employees
• Ensure compliance with company policies and maintain accurate HR records

ADMINISTRATIVE ASSISTANT - Romeo Car Detailing - North York, ON

(2022-01 - 2024-10)

• Coordinated schedules, meetings, and daily operations to support management
• Managed office documentation, reports, and filing systems
• Provided executive and administrative support to senior staff
• Handled client inquiries and resolved administrative issues efficiently

PRICING MANAGER & OCEAN IMPORT COORDINATOR - Emo Trans Canada - Mississauga, ON

(2022-07 - 2023-11)

• Developed pricing strategies to improve margins and competitiveness
• Coordinated ocean imports and ensured compliance with shipping regulations
• Managed client communication using CRM platforms
• Resolved delivery delays, vendor issues, and operational escalations

LOGISTICS COORDINATOR & DISPATCHER - GT Intermodal - Bolton, ON

(2020-02 - 2021-12)

• Scheduled freight movements and coordinated driver dispatch
• Monitored shipments and proactively managed delays and emergencies
• Maintained logistics databases and prepared daily operational reports
• Negotiated carrier rates and improved workflow efficiency

FRAUD ANALYST & CUSTOMER SERVICE REPRESENTATIVE - Teleperformance - Toronto, ON

(2018-08 - 2020-09)

• Investigated and flagged suspicious and fraudulent transactions
• Delivered inbound and outbound customer support (phone, email, chat)
• Monitored KPIs and contributed to process improvement initiatives
• Maintained high service quality through professionalism and empathy

Crime and Intelligence (C.I.A) - Seneca College (2026-06)