Pankaj Paliwal

Software developer with hands-on experience building web applications, automating software tests, troubleshooting application issues, and supporting day-to-day business systems. Brings a practical mix of development, quality assurance, data work, and technical support, with experience taking problems from requirements through implementation, testing, debugging, and release validation. Uses generative AI as a development aid for research, code scaffolding, debugging, test design, and documentation, while reviewing and validating the output for correctness.

NAIT Software Development graduate who continues to build depth in Python, data analysis, and machine learning and is comfortable learning new tools as the work requires.

Software QA & Automation Tester (Contract) - Client Software Project - Edmonton, AB

(2026-04)

• Write and maintain Playwright automation scripts in JavaScript for authentication, navigation, form submission, and core web-application workflows, using locators, assertions, and test data to validate expected behaviour.
• Turn business requirements, user flows, and acceptance criteria into practical test scenarios, combining automated regression coverage with manual functional, smoke, exploratory, and end-to-end testing.
• Debug failed automated tests and unexpected application behaviour, update scripts as the interface and requirements change, and keep regression coverage reliable across releases.
• Report defects with clear reproduction steps, screenshots, severity, and expected-versus-actual results; re-test fixes and work with the development team through release validation.

Web & IT Support Technician - Alberta Lighting & Decor - Edmonton, AB

(2024-02 - 2026-06)

• Maintain and troubleshoot the company's XOLogic-based website, implementing HTML, CSS, and JavaScript fixes, layout adjustments, and platform-compatible UI updates.
• Support 6+ staff with hardware/software setup, OS updates, connectivity issues, and internal applications; diagnose root causes and resolve day-to-day technical incidents.
• Troubleshoot invoicing, supplier billing, digital records, and internal workflows; document recurring issues and train staff on internal tools.
• Convert supplier pricing data from XML to CSV and prepare structured files for system imports, supporting product and pricing updates.

Software Developer Intern (Industry Capstone) - Indio Networks | NAIT Capstone Partner - Edmonton, AB

(2026-01 - 2026-04)

• Contributed to a live Learning Management System used by real users, delivering frontend/backend fixes and feature work within an Agile software-development workflow.
• Diagnosed application crashes by reproducing failures, tracing frontend/backend error paths, isolating root causes, and validating fixes before release.
• Implemented an image upload and retrieval feature for the band/profile update module, connecting frontend UI behavior with backend data handling.
• Collaborated through Git/GitHub, code review, bug triage, regression testing, technical documentation, and release validation.

Supervisor - McDonald's Canada - Edmonton, AB

(2021-05 - 2024-02)

• Led and trained a team of 15+ employees in a high-volume environment, building strong communication, prioritization, coaching, and problem-solving skills.

Labour I, Parks and Roads Services - City of Edmonton - Edmonton, AB

(2026-06)

• Work in a municipal operations environment where safety, reliability, clear communication, and following established procedures are essential to daily service delivery.

Supervisor - McDonald's Canada

(2021-05 - 2024-02)

• Led and trained a team of 15+ employees in a high-volume environment, building strong communication, prioritization, coaching, and problem-solving skills.

Diploma - Digital Media & IT (DMIT) - Software Development - Northern Alberta Institute of Technology (NAIT) (2024 - 2026)

Bachelor of Science - Chemistry (Major), Business (Minor) - Concordia University of Edmonton (2019 - 2022)