Paula Cook
Customer service.
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About
I have 7 Yrs of customer Services.
Experience
IGreeter Walmart Sept. 2016 to March 2020 Always welcomed Customers with a smile, direct eye contact and a “Friendly Greeting”. Practised the 3 meter attitude while ensuring Customer safety near the store entrance. Identified large outbound Customer purchases confirming items and date on the receipt.
Diplomatically checked and verified all associates purses, bags and purchases upon exit. Investigated to identify the cause when the EAS system was activated, logged the incident. Attached/initialled and dated return tickets to all merchandise upon re-entering the store.
Monitored and reported unusual or suspicious behaviour to Loss Prevention & Management. Familiar with CODE ADAM & AMBER ALERT and Electronic Article Surveillance (EAS).
Alerted
Management whenever there are occasional staff scheduled vacancies in our dept. Have a positive attitude and am flexible in situations of constantly changing priorities. Have completed all the Walmart Basic and Advanced Training Modules and classes
Education
High school diploma Grade 12.
