Dasari Anusha
Customer Service Professional
Hire this person
Send a job offer directly to this candidate
About
Dedicated and results-driven customer service professional with experience in telecalling, COVID contact tracing, and government service support. Strong communication skills, attention to detail, and ability to adapt quickly in fast-paced environments. Seeking to contribute to organizational success while continuing to develop technical and professional skills.
Experience
Customer Service Representative - Service Ontario (via Nordia(NQX))
(2022-09 - 2025-08)
- Provided high-quality customer support for government services
- Handled inquiries, documentation, and service requests efficiently
- Maintained accuracy while working in high-volume environments
- Delivered professional and empathetic service to diverse clients
COVID Contact Tracer - AgilityOne Outsourcing
(2021-09 - 2022-05)
- Conducted contact tracing interviews and data collection
- Maintained confidentiality and accuracy of sensitive information
- Assisted in public health efforts during the pandemic
Telecaller - India Infoline Ltd.
- Managed outbound calls and customer interactions
- Promoted services and handled client inquiries
- Built strong customer relationships
Education
MBA - Finance - Satyam Learning Campus – Institution of Engineering and Technology (2009 - 2011)
Bachelor of Commerce - Computers - Ideal Women's College (2006 - 2009)
Intermediate - CEC - Ideal Junior College (2004 - 2006)
SSC - Eton Temple High School (2004)
Customer Care Program - PTP Adult Learning & Employment Program
