CST Savings – Sales Technology Coordinator
Jan/2022 – Feb/2023 | Toronto, ON
- SME of Sales Operations. Reduced resolution time of support to the sales field from an average of 24-48hs to 0-1h.
- Coordinated together with Sales Manager the Planner Project for three times. Working along IT and Marketing teams for a seasonal software/product update.
- Development of training material and sessions, business communications, presentations and reports.
IceGen Corp – Sales & Marketing Internship
Aug/2021 – Oct/2021 | Markham, ON
- Creation of over 10 new Business Presentations Templates.
- Categorized existing Sales processes and documents.
ALDO Group – Customer Service Representative
Oct/2019 – Jan/2020 | Montréal, QC
- Customer support through calls, emails and chat.
- Customer experience, upsell and data base analysis.
Liber Capital – Account Manager
Apr/2018 – Nov/2018 | São Carlos, BRA
- Full-cycle Sales focusing on qualifying and closing contracts totaling over R$3 Millions in 6 months to the newly created Commercial team.
- Designed commercial and marketing processes of company.
- Key Account Management.
Calina Marketing Digital – Business Development Representative/Inside Sales
Sep/2017 – Mar/2018 | São Carlos, BRA
- Sales Development Representative.
- Created the Lead Generation SOP.
- Development of Email Marketing campaigns, content creator.
