Paula Umali

Reliable and hardworking professional with several years of experience working in a fast-paced healthcare environment. Strong attention to detail, excellent time management, and committed to maintaining clean, safe, and organized spaces. Able to work independently or as part of a team and comfortable performing physically demanding tasks. Seeking a part-time cleaning position where I can contribute my strong work ethic and dependability.

Guest Service Agent & Housekeeper - Best Western Hotel - Rocky Mountain House, AB

• Cleaned and sanitized guest rooms, bathrooms, and common areas according to hotel standards.
• Changed linens, replaced towels, replenished guest supplies, and ensured rooms were ready for check-in.
• Vacuumed, dusted, mopped, and disinfected rooms and public spaces.
• Reported maintenance concerns and ensured a clean, welcoming environment.
• Assisted guests with check-in, check-out, reservations, and inquiries while delivering excellent customer service.

Cashier - Harvey's

• Provided friendly and efficient customer service in a fast-paced restaurant.
• Processed cash, debit, and credit transactions accurately.
• Maintained cleanliness of the dining area, service counters, and workstations.
• Assisted with food preparation and stocking supplies as needed.
• Followed food safety and sanitation standards.

Store Attendant / Cashier - Circle K

• Assisted customers with purchases and inquiries.
• Operated the cash register and handled transactions accurately.
• Cleaned and maintained store shelves, floors, washrooms, and customer areas.
• Restocked merchandise and monitored inventory levels.
• Ensured the store remained clean, organized, and welcoming throughout each shift.

Previous Healthcare Experience

• Maintained organized work areas and supplies.
• Followed workplace safety and infection control procedures.
• Assisted with daily operations while ensuring cleanliness and organization.
• Demonstrated reliability and excellent attendance.

Business Administration - Economics