Pnar Joanne Acar

Motivated and results-driven Branch Manager with over 5 years of experience in the hospitality and administrative sectors. Proven record in managing teams of 20+ employees, overseeing daily operations, optimizing costs, and ensuring top-tier customer satisfaction. Strong leadership and multitasking abilities, supported by extensive background in inventory control, scheduling, payroll, and administrative coordination.

Additional experience in pharmacy, office administration, and insurance training contributes to a well-rounded management profile.

Branch Manager - Major Franchise (Hospitality Industry) - London, Ontario

(2023-01)

• Oversee daily operations of a high-volume branch managing 20+ employees.
• Lead scheduling, payroll, and cost management to meet performance goals.
• Conduct staff training, evaluations, and performance improvement initiatives.
• Manage sales, inventory, and vendor relations for optimal profitability.
• Ensure compliance with company policies and customer service excellence.

Owner / Founder - Independent Contracting Business - London, Ontario

(2018-01 - 2023-12)

• Managed contracts, hiring, training, and scheduling for multiple teams.
• Supervised payroll, invoicing, and tax filings including HST and WSIB.
• Oversaw inventory, tools, and cost management to maximize project efficiency.
• Ensured compliance with business safety and operational standards.

Pharmacy Assistant - Shoppers Drug Mart - London, Ontario

(2014-01 - 2015-12)

• Entered patient profiles and prescriptions using Kroll system.
• Worked closely with pharmacists to safely and accurately dispense medications.
• Provided excellent customer service while maintaining confidentiality.
• Verified patient and billing data; ensured compliance with HIPAA policies.

Administrative Assistant / Receptionist - Twasen Masonry - London, Ontario

(2018-01 - 2018-12)

• Managed office correspondence, data entry, and scheduling.
• Supported management in payroll documentation and filing.
• Maintained organized digital and physical records; proficient in Microsoft Word.

Management - Twasen/Waran Masonry - London, Ontario

(2011-01 - 2018-12)

• Oversaw payroll, WSIB registration, and premium reporting.
• Handled inventory checks, invoices, and business compliance documentation.
• Trained and supervised staff for efficiency and safety compliance.

Life Insurance Trainee - WFG - London, Ontario

(2019-01)

• Member of WFG, undergoing life insurance license training.
• Developed foundational understanding of insurance and financial services.

Pharmacy Technician Diploma - Pharmacy

Medical Health Office Administration Diploma - Medical Health Office Administration