Prabhat Yadav

Motivated and Enthusiastic Professional who demonstrates strong work ethics, and lateral thinking. Seeking to apply my Storytelling, Influencing, Negotiating, and branding skills at your company.

In my professional journey, I've had the privilege of gaining diverse experiences across different roles, each contributing to my growth in sales, marketing, and customer service. As a Customer Solutions Specialist at Rogers Communications, I honed my skills in emotional intelligence, database research, cross-selling, and negotiation. My focus was on cultivating robust, long-term customer relationships, proposing tailored SAAS solutions aligned with client business goals, and delivering exceptional support through various channels. Additionally, I collaborated seamlessly with cross-functional teams to address complex customer needs, leveraging my ability to effectively upsell and cross-sell products and services.

During my tenure as a Sales and Marketing Coordinator at Poolpal Corp Inc, I developed expertise in market segmentation, competitive analysis, CRM utilization (specifically Zoho), pricing analysis, and brand personas. My responsibilities included generating business development reports, delivering persuasive sales presentations and demonstrations, and emphasizing the advantages of hyper-automation technology to senior management and prospects. I also demonstrated proficiency in prospecting methods to generate high-quality leads. These professional experiences have collectively equipped me with a versatile skill set, making me well-prepared to excel in sales, marketing, and customer-focused roles in any professional setting.

I have pursued a diverse range of educational experiences that have shaped my expertise in business and marketing:

Sports and Event Marketing - Graduate Certificate (May 2022 - Mar 2023): During my time at George Brown College in Toronto, Ontario, I had the opportunity to delve into the world of sports and event marketing. This program honed my skills in marketing research, integrated marketing communications (IMC) and digital media, and marketing metrics. I'm confident that this specialized knowledge has prepared me for a fulfilling career in marketing, particularly within the sports and event industry.

International Business Management - Graduate Certificate (May 2021 - Apr 2022): My earlier graduate certificate program at George Brown College focused on international business management. Here, I immersed myself in the intricacies of global business, including subjects like international trade and customs, sales and marketing, and logistics and supply chain management. This program provided me with the expertise needed to thrive in diverse international business environments.

Bachelors in Management Studies - Degree (June 2017 - July 2020): My undergraduate journey at the University of Mumbai in India was a valuable chapter in my education. I delved into a wide array of management subjects, including customer relationship management, brand management, and business development. This degree offered me a solid foundation in general management principles.

Collectively, these educational experiences have equipped me with a versatile skill set and a deep understanding of marketing, international business, and general management. I believe this knowledge will serve me well in pursuing a successful career in these fields.