Pratik Chaudhary
Part time Customer Service
Talent
Regina, SaskatchewanMember since July 17, 2023
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About
I am a natural problem solver and I always go the extra mile for customers; hence I am confident that I can provide excellent service to your company
Experience
Working As Sale Rep my duties were
- Sharing of product features (with product demo) and recommendation of related accessories.
- Helping the costumer to create solutions by using the technology to make life easier and convenient
- Providing customers an end-to-end after sales services, unboxing, transferring of data etc. and follow up sales to create a brand and customer loyalty.
- Setting up attractive product displays and promotional booths.
- Preparing daily site accounting report including the balancing of sales, cash, credit, & invoicing, bank deposits, operate cash register, fuel console, credit card, Lotto, Lottery, fuel pumps and money order and other equipment and transactions as necessary
- Keeping clean and stock all shelves, merchandiser, and store to fulfill superior guest satisfaction.
- To operate point of sale equipment, credit card machine. Follows all cash handling/banking procedures
- Developing weekly schedule for team. Reviewing and approving weekly payroll. Schedule optimization for labor costs and customer service.
- Maintain office staff by recruiting, selecting, orienting and training employees.
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Keep stock of office supplies and place order when necessary
- Taking, cancelling, and changing room reservation requests
- Investigating and resolving customer complaints or questions
- Processing guest departures including calculating changes and receiving payments
- Answering telephone calls and relaying messages
- Maintaining an inventory of reservations, vacancies, and room assignments
- Answering inquiries about the hotel and its services through the telephone, email, or in-person
- Handling wake-up calls and a myriad of other guest requests
Education
I had earned Diploma in Mechanical Engineering
