Aarti Patel
Customer Service Representative
Regina, SaskatchewanMember since August 22, 2025
Well organized and dedicated with a positive, can-do attitudeHighly motivated and multi-tasking between computer and phoneGood team player and quick learnerAbility to work well under pressureStrive to always provide the best customer serviceExcellent communication and interpersonal skillsTech Savvy Working knowledge of Microsoft Office 365 including Word, ExcelExcellent organizational skills and ability to work in a structured environment
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About
To work efficiently in a creative and demanding environment where I could obtain knowledge of the day-to-day work of a business through a part time/full time job and deliver solutions to achieve self-realization and provide a meaningful contribution to the organization.
Experience
Customer Service Representative - MCI-Regina - Regina, SK
(2021-11 - 2022-12)
- Listen to customers, understand their needs, and resolve customer issues.
- Utilize systems and technology to complete account management tasks.
- Recognize sales opportunity and apply sales skills to upgrade.
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
Cashier - Compass Group Canada - Regina, SK
(2016-09 - 2019-12)
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Increasing in store sales.
- Superior product knowledge.
- Collect payments whether in cash or credit.
- Issue receipts, refunds, change or tickets.
- Resolve customer complaints, guide them, and provide relevant information.
- Track transactions on balance sheets
Cashier - McDonald's - Regina, SK
(2015-06 - 2015-10)
- Performing cashiering duties such as accepting payment forms such as cash, checks, or credit cards, and processing refunds when applicable
- Delivering food orders to customers' tables using a cart or other delivery mechanism
- Maintaining order in the restaurant by monitoring the behavior of customers and intervening if unruly behavior occurs
- Greeting customers as they enter the store and assisting them with locating items on store shelves.
- Accepting cash payments from customers for purchases made in the store or restaurant, including accepting payment for orders placed at a drive-thru window.
- Answering questions about menu items, food preparation, and other topics related to food service.
- Providing change to customers who paid in cash after completing transactions at the register.
- Explaining special offers, promotions, and other products or services available at the restaurant
- Ensuring that all food safety regulations are followed during preparation, cooking, and serving food.
Cashier - Tim Hortons - Weyburn, SK
(2012-08 - 2013-08)
- Take orders, prepare, and hand it to customer.
- Informs customers about our new product and suggests products to upsell.
- Replenish stocks (paper cups, lids, sugar, cream, milk, coffee, tea, syrups etc.)
- Brew coffee according to standards
- Follow FIFO system (First In, First Out)
- Stocking shelves with fresh produce items such as fruits, vegetables, and nuts
- Cleaning and sorting produce items before putting them out for sale
- Operating cash registers to tally purchases and accept payment from customers.
- Stocking refrigerated cases with dairy products such as milk and yogurt.
Sandwich Artist - Subway - Toronto, ON
(2012-06 - 2012-07)
- Taking customer orders and accepting payment via the store POS system
- Preparing food and adhering to customer requests
- always Keeping the work area sanitary and professional
- Actively monitoring food ingredient temperature for safety and quality
- Putting away supplies on truck delivery days.
Education
Associate of Arts - Economics - Navyug Arts College (2007)
Skills
Customer Service Representative
