Preethi Balachandar
CSR in Service/Grocery
Kitchener, WaterlooMember since September 9, 2025
Customer Service & CommunicationCash Handling & POS OperationStocking, Merchandising & Inventory RotationWarehouse Picking, Packing & StowingRF Scanner OperationSafety & Sanitation ComplianceTeamwork & Reliability
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About
Motivated and detail-oriented worker with experience in retail, grocery, and warehouse operations. Seeking part-time or full-time opportunities where I can contribute strong customer service, organization, and teamwork skills. Flexible and available for all shifts.
Experience
CSR in Service/Grocery - Farm Boy - Ontario (Cambridge & Oakwoods), Canada
(2025-09)
- Stocked shelves and maintained products in a neat, organized, and visually appealing manner
- Monitored inventory levels and supported restocking and rotation to minimize waste
- Provided friendly and efficient customer service by assisting shoppers with product inquiries, recommendations, and store navigation
- Followed merchandising standards to create attractive and well‑structured product displays
- Front‑faced and organized shelves before closing to ensure a clean and professional store presentation
- Delivered fast, friendly, and helpful customer service while resolving general inquiries
- Operated POS systems to accurately process cash, debit, credit, coupons, and gift cards
- Ensured smooth checkout flow during busy periods and handled returns and exchanges professionally
- Maintained a clean, sanitary, and organized checkout area; assisted with bagging and carry‑outs when needed
- Followed all food safety, hygiene, and sanitation guidelines
- Identified customer needs and offered suitable product suggestions or alternatives
- Communicated effectively with team members to support efficient daily operations
- Assisted with opening and closing procedures for the front‑end department
Store Associate - Dollarama - Ontario, Canada
(2025-07 - 2025-08)
- Assisted in day-to-day product stocking and ensured store cleanliness.
- Delivered friendly, customer-focused service by assisting shoppers and resolving inquiries.
- Accurately processed cash, debit, and credit transactions while maintaining balanced registers.
- Restocked shelves, organized displays, and ensured aisles were clean and presentable.
- Supported inventory control by checking expiry dates, rotating stock, and reporting discrepancies.
- Contributed to team success by meeting daily sales goals in a fast-paced environment.
Warehouse Associate - Amazon Fulfilment Center (YHM1) - Ontario, Canada
(2024-08 - 2025-02)
- Accurately picked, packed, and processed customer orders using RF scanners and Amazon systems.
- Received and stowed inventory with high attention to detail.
- Performed sorting, labeling, and staging of packages for outbound delivery.
- Rotated through inbound, outbound, stow, and pack roles.
- Ensured compliance with safety regulations and participated in safety training.
- Consistently achieved daily performance goals while minimizing errors.
Warehouse Associate - Amazon Fulfilment Center (YYZ1) - Ontario, Canada
(2024-05 - 2024-08)
- Picked, packed, and shipped customer orders using hand-held scanners.
- Stowed incoming inventory and maintained organized stock locations.
- Loaded and unloaded shipments safely.
- Rotated across pick, stow, pack, and ship departments based on operational needs.
- Met productivity targets while following safety and quality standards.
- Maintained clean and safe work areas.
Education
B.A. - Music - Avinashilingam University (2020-08 - 2023-05)
Skills
CSR in Service/Grocery