Customer Service Expert
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Over 7 years of experience in customer service in the Telecom industry. I have a track record of supporting customers' operational and strategic growth through collaboration with internal teams, ensuring that performance standards are met, and new customer needs are effectively addressed.
Over 7 years and 5 months of experience in Client Servicing, Technical Support, Customer Relationship, Supplier Quality Assurance, MIS, Audits, Production Management, Team management, Conflict resolution, Billing and Logistics at various project-based environments in PAN India.
A versatile and creative individual fuses academics in Electronics & Communications with expertise in varied fields to deliver quality, customized strategies to achieve the epitome in assigned responsibilities.