Priya Jose

Hi! My name is Priya Jose and I'm an experienced professional with a passion for University and Administrative Manger level roles. I have 10 years of experience, and I'm excited to bring my knowledge and skills to a new challenge.

I'm a highly motivated and dedicated individual who thrives in fast-paced environments. I'm always looking for opportunities to learn and grow, and I'm excited about the possibility of joining a dynamic team where I can make a positive impact.

In addition to my professional experience, I have an MBA. I look forward to any opportunity to discuss how my skills and experience align with your organization's needs.

Membership Services Coordinator | Human Resources Coordinator | Administrative Coordinator

INTERNATIONAL ALLIANCE OF THEATRICAL STAGE EMPLOYEES - 873, Scarborough, ON

July 2021 - Present

• Ensured compliance with organizational policies related to membership services processes.
• Facilitated training sessions for new staff on the organization's policies and procedures related to membership services.
• Demonstrated ability to manage multiple projects and prioritize tasks effectively.
• Prepared monthly reports detailing progress on key performance indicators.
• Utilized strong problem solving and analytical skills to resolve member inquiries quickly and accurately.
• Managed day-to-day operations of the membership services team, including scheduling and assigning tasks.
• Created and implemented procedures for membership services, resulting in improved operational efficiency.

Administrator | Student Services

ANDERSON COLLEGE: HEALTHCARE, BUSINESS & TECHNOLOGY, Toronto, ON

October 2019 - October 2020

• Utilized problem-solving skills to resolve complex issues related to student services.
• Maintained accurate records of student data including enrollment forms, transcripts, graduation requirements and financial aid documents.
• Developed effective communication strategies between the Student Services department and other departments within the college.
• Coordinated with internal departments to ensure smooth operations of Student Services Department activities.
• Responded promptly to inquiries from students concerning their progress in academics.
• Collaborated with faculty advisors to support academic success of all students enrolled at the institution.

Administrator & Assistant to CEO EN KAY, Scarborough, ON

September 2018 - September 2019

• Developed efficient office procedures, policies and standards that improved workflow and productivity.
• Compiled and analyzed data to generate reports for business decision-making.
• Performed invoicing to monitor financial progress.
• Compiled data from multiple sources into comprehensive reports for management review.
• Maintained confidential records in accordance with company policy. 1|Page
• Participated in management meetings to discuss new directives and offer insights and suggestions to improve procedures.
• Created financial reports for decision-making and strategic planning.

Subject Matter Expert – Customer Service & Administration

TATA CONSULTANCY SERVICES, Gandhinagar, GUJARAT

June 2014 - December 2018

• Strategized with personnel to improve current processes by developing work instructions and standard operating procedures.
• Identified areas of improvement by analyzing client feedbacks.
• Applied high-level business and technical principles and methods to arrive at creative solutions.
• Performed quality checks on orders performed in order to ensure high standards were met.
• Implemented innovative tracking system via Microsoft Excel to streamline workflow processes and to improve efficiency.

Seneca College, Markham

August 2018

Master Of Business Administration (M.B.A.) In Administration & Human Resources

Sikkim Manipal University, India

March 2017

Bachelor Of Commerce in Accounting And Administration

Gujarat University, India

February 2015