Prof. Emerson Ramjattan
Educational & Sales Specialist
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About
Accomplished professional with extensive experience in pharmaceutical sales, medical education, and retail management. Proven ability to drive B2B sales growth, achieving a 10% increase within six months, and optimizing territory routing to reduce travel time by 18%. Skilled in cultivating customer relationships, delivering impactful presentations, and managing CRM and financial data.
Eager to leverage expertise in scientific communication and sales strategy to contribute to organizational success.
Experience
Educational & Sales Specialist at Szio Plus Inc. (2023-02 – 2025-07)
- Accelerated B2B sales growth across a competitive territory, achieving a 10% increase in sales within six months.
- Supported the formulations team in developing new nutraceutical products, contributing to gummy formulation and production considerations.
- Successfully detailed Ferosom Gummies to physicians, nurses, pharmacists, and health food professionals for Iron Deficiency (ID) and Iron Deficiency Anemia (IDA).
- Cultivated and maintained robust customer relationships across retail, clinical, and distribution channels.
- Represented Sio Plus at major trade shows, conventions, and industry events, generating qualified leads and elevating brand visibility.
- Delivered impactful presentations precisely tailored to scientific, commercial, and consumer audiences.
- Managed CRM activity, pipeline reporting, and territory analytics with meticulous precision and consistency.
- Optimized territory routing utilizing Salesforce Maps over a 12-month period, reducing travel time by 18% and enabling 25% more customer visits per week while maintaining targeted coverage across clinical, retail, and distribution accounts.
OTC Manager at Walmart (2019-11 – 2023-02)
- Directed pharmacy operations, inventory management, compliance adherence, and workflow optimization.
- Provided exceptional customer service and product education within a high-volume retail setting.
- Developed and executed strategic key account plans over a 12-month period using CRM software, increasing OTC product sales by 18% across 20+ major retail partners through tailored promotional strategies and quarterly performance reviews.
- Initiated and implemented quarterly business plans for over 20 major retail partners throughout a 12-month span, leveraging CRM systems and market analytics to achieve a 15% year-over-year growth in OTC category sales and surpass profit margin KPIs by 5%.
- Managed expenses for the OTC category by implementing cost control processes and regular budget reviews across 20+ retail partners over a 12-month cycle, reducing operational costs by 8% while maintaining supply chain efficiency using SAP ERP and monthly financial dashboards.
- Monitored and controlled expenses for OTC operations over a 12-month period by conducting monthly budget analyses in SAP ERP, enabling an 8% reduction in category costs while preserving inventory levels and meeting all supply chain KPIs across 20+ major retail accounts.
- Oversaw and managed expenses for the OTC category across 20+ retail partners over a 12-month period utilizing SAP ERP, achieving an 8% cost reduction while maintaining supply chain KPIs through monthly financial analysis and budget optimization.
- Managed expenses for OTC operations across 20+ retail partners using SAP ERP throughout a 12-month period, enabling an 8% cost reduction by conducting monthly budget analysis, optimizing spend allocation, and consistently meeting supply chain KPIs.
- Directed financial oversight to manage expenses for OTC product lines across 20+ retail partners over 12 months, leveraging SAP ERP and monthly budget reviews to achieve an 8% cost reduction while upholding supply chain and margin KPIs.
Medical Education Liaison at Janssen (2018-01 – 2019-11)
- Engaged Key Opinion Leaders (KOLs) and Healthcare Professionals (HCPs) with evidence-based education, strengthening clinical understanding and product positioning for Daratumumab (Multiple Myeloma) and Paliperidone Palmitate (Schizophrenia).
- Organized and supported medical education events, ensuring compliant and high-quality scientific communication.
- Established and maintained strategic, peer-level relationships with KOLs and HCPs across English-Speaking Latin America.
- Disseminated timely, accurate, and compliant scientific information; interpreted peer-reviewed clinical data for stakeholders.
- Served as a trusted scientific resource for field colleagues, Medical Information, and Marketing departments.
- Supported advisory boards, KOL identification, and speaker training initiatives.
- Responded to unsolicited medical inquiries with balanced, evidence-based information.
- Provided actionable field insights to Medical Affairs leadership.
- Represented the organization at scientific congresses and symposia.
- Ensured rapid and compliant reporting of safety-related information.
- Established and nurtured ongoing partnerships with 35+ KOLs and HCPs over 18 months, leveraging CRM platforms to build relationships that increased scientific engagement event participation rates by 40% across three therapeutic areas.
- Facilitated cross-functional medical sciences knowledge exchange by hosting 25+ workshops over 18 months, utilizing Veeva CRM and Zoom to improve HCP engagement and clinical trial awareness among 40% more participants in English-Speaking Latin America.
- Ensured adherence to pharmaceutical regulations by implementing quarterly compliance audits and training for 50+ stakeholders using Veeva Vault over 18 months, resulting in a 100% audit pass rate and increased internal awareness of regulatory requirements across medical education activities.
- Managed ongoing engagement with 35+ Key Opinion Leaders across three therapeutic areas over 18 months through bi-monthly outreach via Veeva CRM, resulting in a 40% increase in clinical trial and educational event participation.
- Developed and disseminated clinical information to 35+ KOLs and HCPs across three therapeutic areas over 18 months using Veeva CRM, leading to a 40% uptick in participation at medical education events and enhanced clinical trial discussions.
- Spearheaded bi-monthly Medical Sales alignment meetings over 18 months with cross-functional teams, utilizing Veeva CRM and Salesforce to drive a 35% increase in joint KOL engagement activities and track progression of educational initiatives across three therapeutic areas.
- Directed 18 months of healthcare-focused educational initiatives, leveraging Veeva CRM and Zoom to coordinate 25+ workshops and achieve a 40% increase in clinical trial discussion participation among HCPs and KOLs across English-Speaking Latin America.
- Managed targeted dissemination of scientific data in three therapy areas over 18 months using Veeva CRM and Salesforce, resulting in a 40% increase in KOL engagement and expanding clinical trial participation rates among English-Speaking Latin American HCPs.
Senior Lecturer Anatomy and Physiology at COSTTATT (2012 – 2014)
- Provided comprehensive didactic and clinical education to 3rd and 4th-year B.Sc. Nursing students.
- Successfully guided students to achieve a 100% pass rate in their respective academic years.
Education
PhD in Pharmacology – ST.REGIS (2000 – 2002)
Pharm.D. in Pharmacology – St. Regis University (2002 – 2004)