Prosenjit Mukherjee

Project management professional with over 8 years of experience in leading complex projects from vision through execution. A certified Project Management Professional (PMP) from Project Management Institute (PMI). Highly skilled in aligning cross-functional teams, optimizing workflows, and delivering measurable business outcomes. Adept at implementing robust risk management strategies and driving operational excellence across business verticals.

Specialties include: PMO support, project lifecycle management, cross-functional team leadership, project risk planning, workflow optimization, stakeholder engagement, agile adoption, change management, and project governance.

Product Specialist - Robertson College

(2024-04 - 2025-09)

• Accelerated delivery of 15+ full-cycle course and program development projects, consistently meeting organizational standards.
• Secured 2 new accreditations (CPHR, HCA) leveraging quality assurance and compliance initiatives to forge strategic partnerships.
• Enhanced resource accessibility for learners and instructors, resulting in an increase from an 89% to a 96% learner pass rate.
• Achieved 20% cost savings by implementing Open Educational Resources (OER), optimizing partner expenditures, tracking eBook usage and providing just-in-time access codes.

Operations Specialist - Robertson College

(2023-11 - 2024-03)

• Managed KPI for 70+ instructors, delivered tailored coaching and mentoring, resulting in measurable performance enhancements.
• Optimized HR operations (hiring, onboarding, scheduling, and payroll) by 20% through AI plug-ins and sheet automation.
• Improved cross-functional alignment, and reduced inefficiencies by using PM tools for structured WBS and task pipelines.
• Optimized workflows and streamlined processes, resulting in reduced errors in daily operations.

Business Analyst - Amazon

(2016-10 - 2021-11)

• Led zero-defect initiatives and recognized with company awards for maintaining flawless metrics across multiple teams.
• Reduced fraud exposure by nearly 100% through in-depth database analysis using SQL queries and implementing fraud mitigation, and risk-reduction strategies.
• Translated complex business needs into actionable requirements for new tool development, collaborating closely with technical and business stakeholders, spanning B2B, Merchant/Seller, Buyer, and Anti-Money Laundering functions.
• Spearheaded 10+ Lean and Kaizen process improvement projects, utilizing time studies and Root Cause Analysis (RCA) to enhance employee proficiency and achieve scalable, and repeatable organizational successes.

Post Graduate Diploma - Advanced Business Management - The University of Winnipeg (2023-09)

Bachelor of Technology - Information Technology - West Bengal University of Technology (2016-06)