Qurat Farooq

Detail-oriented Dispatch and Logistics Professional with over three years of dispatch and transportation coordination experience combined with extensive knowledge of fleet operations and customer service. Skilled in scheduling drivers, coordinating deliveries, maintaining dispatch records, tracking shipments, resolving service issues, and communicating effectively with customers and drivers. Strong administrative, organizational, and problem-solving skills with a commitment to accuracy, efficiency, and exceptional customer service.

Class 1 Heavy Crude Haul Driver at Cenovus Energy (2025-01 – Present)

• Transported heavy crude oil safely while complying with company policies and provincial regulations.
• Conducted pre-trip and post-trip inspections and maintained accurate driver logbooks.
• Completed shipping documentation and delivery paperwork accurately.
• Maintained a strong safety record while meeting delivery schedules.
• Communicated effectively with dispatch, customers, and site personnel.

Dispatcher / Transportation Coordinator at MQZ Transport Inc. (2018-01 – 2021-12)

• Prepared daily driver schedules based on operational and customer delivery requirements.
• Coordinated dispatch activities, assigned loads, monitored driver progress, and adjusted schedules as needed.
• Maintained accurate dispatch documentation, transportation records, delivery information, and operational files.
• Communicated with customers regarding delivery schedules, shipment updates, and service concerns.
• Resolved driver and customer issues promptly to ensure efficient daily operations.
• Assisted with customs clearance documentation and regulatory paperwork.
• Tracked shipments and maintained accurate operational reports.
• Supported fleet operations while ensuring compliance with transportation and safety regulations.
• Worked closely with drivers to ensure paperwork was completed accurately and returned promptly.
• Performed general administrative duties including filing, record keeping, and communication with internal staff.
• Scheduled appointments and maintained confidential records.
• Answered phones and provided professional customer service.
• Performed data entry, filing, and administrative support.
• Coordinated communication between patients and healthcare professionals.

Class 1 Heavy Crude Haul Driver at Husky Logistics (2018-01 – 2021-12)

• Safely transported crude oil throughout Saskatchewan and Alberta while maintaining regulatory compliance.
• Developed extensive knowledge of transportation logistics, scheduling, customer expectations, and fleet operations.
• Maintained accurate logbooks, shipping documentation, inspection reports, and operational records.
• Built strong working relationships with customers, dispatchers, and site personnel.

Class 1 Heavy Crude Haul Driver at Rick Sims Transport (2017-01 – 2018-12)

• Safely transported crude oil throughout Saskatchewan and Alberta while maintaining regulatory compliance.
• Developed extensive knowledge of transportation logistics, scheduling, customer expectations, and fleet operations.
• Maintained accurate logbooks, shipping documentation, inspection reports, and operational records.
• Built strong working relationships with customers, dispatchers, and site personnel.

Medical Office Assistant at Idylwyld Medical Centre (2016-01 – 2016-12)

• Scheduled appointments and maintained confidential records.
• Answered phones and provided professional customer service.
• Performed data entry, filing, and administrative support.
• Coordinated communication between patients and healthcare professionals.

Educational Assistant at Saskatoon Public Schools (2013-01 – 2015-12)

• Maintained student records and documentation.
• Worked collaboratively with staff while supporting diverse student needs.
• Demonstrated strong communication, organization, and problem-solving skills.

Master's in Leadership in Post-Secondary Educational Administration – University of Saskatchewan (2016-01 – 2018-12)

Bachelor of Arts in Sociology – University of Saskatchewan (2011-01 – 2014-12)

Sociology Major in Sociology – Concordia University (2008-01 – 2011-12)

Diploma in Law & Society – Vanier College (2006-01 – 2008-12)

High School Diploma – Glendale High Secondary School (2001-01 – 2004-12)