Business and Hospitality Manager
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Energetic business and Hospitality Manager with extensive experience in customer service experience, spa management, consultative sales, team management, revenue, and resource optimization.
Experience in building decision models using linear programming. Well-versed with Data Analytics and big data tools, methodologies, and models. Experienced in providing top-notch customer service to a diversified range of patrons, partners, and stakeholders, ensuring their needs are anticipated and their expectations are exceeded.
Over 10 years experience of customer relationship, customer services, managing team, optimizing resources and time. Developing and improving processes and procedures. Looking for a role in the financial industry.
Business Analytics and Management Consultancy
Aston University, Birmingham, UK | Sep 2021 - March 2022
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Harvard Business School, Massachusetts, USA | Sep 2020 – Jan 2021
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