Gurleen Kaur

Motivated and results-driven professional with over 5+ years of experience in customer service, restaurant management, and business operations. Proven ability to lead teams, improve customer satisfaction, and streamline operations. Strong communication and problem-solving skills with a commitment to delivering excellent service. Seeking to contribute to a dynamic organization where I can add value and grow professionally.

Business Development Manager - Lending Line of Capital

(2025-05)

• Ensure compliance with financial regulations and legal requirements.
• Supervise and train finance team members.
• Develop financial policies, reporting systems, and budgeting processes.

Restaurant Manager - The Tale Indian Cuisine and Bar

(2020-12 - 2025-03)

• Oversee daily restaurant operations and staff performance.
• Manage inventory, budgeting, and cost control.
• Ensure high levels of customer satisfaction and service quality.
• Train, schedule, and supervise staff effectively.
• Handle customer concerns and resolve conflicts professionally.

Manager - Popeyes Louisiana Kitchen

(2014-12 - 2020-01)

• Hire, train, and schedule staff.
• Supervise kitchen and service teams.
• Delegate tasks and maintain efficient workflow.
• Conduct performance evaluations and provide feedback.

Dispatcher - Autobott Transport

(2020-02 - 2020-03)

• Coordinate and manage daily transportation schedules and routes efficiently.
• Communicate with drivers to ensure timely pickups and deliveries.
• Monitor shipment progress and resolve issues in real-time.
• Maintain accurate records of dispatch activities and deliveries.
• Provide excellent customer service by handling inquiries and updates.

Post Graduate Diploma - International Business Management - Mohawk College

Bachelor of Commerce - D.A.V College, India