Rafik Begah
DEP Student in IT Support
Talent
MontréalMember since June 20, 2026
Diagnose hardware, software, and network issues on Windows workstationsInstall, configure, and update Windows 10/11 and office softwareConfigure computer peripheralsProvide first-level technical support to usersAssemble, disassemble, and replace computer componentsUse network troubleshooting and verification toolsDocument technical interventions and apply internal proceduresWorkstation maintenance and optimization
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Diagnose hardware, software, and network issues on Windows workstationsInstall, configure, and update Windows 10/11 and office softwareConfigure computer peripheralsProvide first-level technical support to usersAssemble, disassemble, and replace computer components
About
As a DEP student in IT Support at EMICA, I am looking for an internship in technical support and system administration. My background in structured cabling, logistics, and customer service has allowed me to develop my autonomy, thoroughness, and analytical skills. Available for an internship from August 31 to October 16.
Experience
Delivery Driver - UniUni - Montréal
- Efficiently manage a high volume of tasks and meet deadlines.
- Quickly resolve issues related to deliveries.
Structured Cabling Technician Assistant - Egnaro Solutions.inc - Montréal
- Follow technical plans and collaborate on troubleshooting installations.
- Perform installation and verification of network cabling according to established standards.
Delivery Driver - Domino's Pizza - Terrebonne
- Maintain fast and professional service and handle transactions accurately.
- Communicate effectively with customers and the team.
Assistant Manager - Crêperie - Algérie
(2023-06 - 2023-09)
- Supervise daily operations and coordinate employees.
- Manage priorities and resolve issues quickly.
Education
DEP - IT Support - EMICA (2024-10)
Bachelor's Degree - Lycée Krim Belkacem Souk El Tenine
Skills
DEP Student in IT Support
