Rahul 💫 Moodbidri

Senior Project Manager with 10+ years leading projects and programs from initiation to implementation across banking, financial services, and enterprise technology - including a $45M portfolio at CIBC spanning Open Banking, Lending, and Cards, and a $1.1M CRM and campaign program at Rogers Bank. Track record of delivering quantifiable business benefit: recovered a stalled lending program in 8 weeks with no additional funding, cut campaign delivery time 30%, improved client engagement 22%, and reduced manual processes 40%. Rigorously manages scope, schedule, budget, risk, and quality within enterprise delivery frameworks and PMO standards; chairs governance forums and steering committees; and builds trusted relationships with accountable executives, business and technology partners, vendors, and matrix teams.

Experienced across Agile, Iterative Waterfall, and Hybrid delivery. PRINCE2 Foundation, CSM, and CSPO certified; PMP examination in progress.

Sr. Project Manager, Banking (Contract) at CIBC (2025-11 – 2026-07)

Directed governance and delivery performance across a $45M, ~70-person banking portfolio spanning Open Banking, Lending, and Cards, applying Enterprise Delivery Framework and PMO standards to keep multiple concurrent, cross-regulatory initiatives on track from initiation to implementation.

• Recovered a stalled property insurance cancellation program (Lending) within 8 weeks of joining after a failed post-implementation verification - coordinating Contact Centre, Business Banking Centre, and technology teams to realign client notification processes across ECIF, TSYS, and Class, stabilizing outstanding items within 2 weeks with no additional funding, then securing business case re-approval after uncovering a 70% effort underestimate and an unbudgeted contact centre resourcing need absent from the original business case.
• Identified and resolved a vendor performance risk where a workstream had consumed 80% of allotted hours by the midpoint of a three-sprint engagement; renegotiated reporting cadence and redistributed scope across internal teams to protect the delivery timeline.
• Authored the business case and project charter for a $2M Open Banking initiative enabling clients to import payees and contacts from other financial institutions to strengthen client primacy and retention; presented to the executive steering committee and maintained budget and financial tracking throughout.
• Managed change control end-to-end - submitting and presenting change requests to the Change Control Board, maintaining program financials in PRF, and delivering weekly Planview status reporting to executive leadership.

Sr. Manager, CRM (Contract) at Rogers Bank (2024-11 – 2025-07)

Delivered quantifiable business benefit - 30% faster campaign delivery, 22% higher client engagement, 99.8% deliverability - by unifying Salesforce, SFMC, Braze, and SAS into one operating model across marketing, compliance, technology, and vendor teams.

• Restored confidence in the campaign data pipeline, recovering lost campaign volume by tracing a cross-system data mismatch through a war-room engagement across siloed platform teams, and instituting validation checks to prevent recurrence.
• Oversaw UAT, production readiness, and change advisory submissions for platform releases; managed vendor deliverables, SOWs, and compliance evidence end-to-end.

Senior Project Manager (Contract) at TRIEC (2023-09 – 2024-12)

Delivered measurable program outcomes - 20% higher engagement, 15% faster matching cycles, 50% less reporting effort - by modernizing a 20-year-old platform with Salesforce Service Cloud and Azure ML AI-enabled matching.

• Ran a competitive RFP to select a new technology vendor, managing evaluation, negotiation, and contract award under public-funding procurement requirements.

Technical Project Manager at AndChill Corp (2022-12 – 2023-08)

Improved lead conversion 25% and reduced delivery cycles 30% across SME client CRM, engagement, and automation projects through structured governance and reporting.

Project Manager at MLA Canada (2021-06 – 2022-11)

Secured $950K in program funding through steering committee business case presentations, then delivered 35% better data accuracy and 40% fewer manual processes via an integrated CRM/ERP/analytics program with real-time Power BI reporting.

IT Project Manager at Process Flow Consulting (2019-07 – 2021-07)

Improved team productivity 25% by standardizing Agile ceremonies, RAID governance, and CI/CD coordination across 20+ SaaS/CRM/ERP/CMS delivery engagements.

Deputy Technical Manager at KMD Reinsurance Brokers (2017-01 – 2019-01)

Delivered a $1.2M CRM/ERP migration on schedule with a 35% efficiency improvement across global insurance operations spanning Europe, Asia, and the Middle East.

Lead RF Engineer at Tektronix (Fortive) (2015-01 – 2017-01)

Improved rollout efficiency 15% directing large-scale telecom infrastructure delivery across 47 U.S. states.

M.S. in Electronics Engineering – State University of New York, Buffalo