Rajvi Rathod

Highly motivated and customer-focused individual seeking a position as a Retail Associate. Offering excellent communication skills, strong multitasking abilities, and a commitment to providing exceptional customer service while maintaining a clean and organized environment.

• Engaged customers by asking open-ended questions to understand their needs and level of expertise.
• Provided exceptional customer service, describing merchandise features and benefits to assist customers in their purchasing decisions.
• Guided customers through the steps required to complete projects and recommended necessary products.
• Maintained the in-stock condition of assigned areas, ensuring cleanliness and safety for customers.
• Assisted in picking, organizing, and verifying orders for delivery or pick-up.
• Utilized computer terminals and phone to check inventory, look up orders, and notify customers when products were ready for pick-up.
• Demonstrated the ability to lift and organize merchandise to facilitate customer pick-up.

Masters in computational science, Laurentian University, 2021

Bachelor of Science in Computer Engineering, Faculty of Engineering Technology and Research, 2019