Ramandeep Kaur

Customer service

Talent

Cambridge, OntarioMember since September 26, 2023

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About

Hello, I'm Ramandeep Kaur, a dedicated and motivated individual currently pursuing a degree in Strategic Global Business Management at Conestoga College. I bring with me a valuable three-month experience as a Team Member at Tim Hortons, where I honed my customer service and teamwork skills. This experience has instilled in me a strong work ethic, attention to detail, and the ability to thrive in a fast-paced environment.

In addition to my time at Tim Hortons, I have also served as a Retail Sales Associate at Easy Day, further enhancing my customer-centric approach and sales acumen. My experience in customer service has also cultivated my ability to communicate effectively and adapt to diverse situations, making me a valuable asset in a team-oriented workplace. I am confident that my dedication, willingness to learn, and strong work ethic will contribute positively to the success of a team.

Experience

Team member, Tim Hortons

Scarborough, Ontario |May 2023 – August 2023

Operate cash registers to accept payments for food and beverages.
Maintain sanitation, health, and safety standards in work areas.
Prepare and serve beverages such as coffee and drinks.
Take and prepare to-go orders and inspect dining and serving areas to ensure cleanliness and proper setup.
Contributed to team success by completing jobs quickly and accurately.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Addressed and resolved customer complaints in a polite and professional manner. Retail sales associate, Easy day

Uttarakhand, India |August 2017 - October 2018

Provided exceptional customer service by assisting customers with inquiries, locating products, and resolving concerns courteously and efficiently.
Actively engaged with customers to promote store products and services, effectively upselling additional items to maximize sales.
Accurately handled cash transactions, processed payments, and maintained cash register accuracy while following established cash-handling procedures.
Contributed to store inventory management by restocking merchandise on shelves and racks, ensuring products were well-organized and visually appealing.