Rapheal Brown

Dear Sir/Madam.

Please accept the enclosed resume as an application for employment as a Collection Agent. I have several attributes that I feel will contribute in beneficial ways to your company as I possess a wide variety of employment experiences including customer service, telemarketing, and office duties.

My previous employment has provided me with opportunities to work with minimal supervision. Further, I am a highly motivated individual with excellent written and verbal communication skills as well as efficient problem solving and interpersonal skills. I am confident that these together with my other qualifications make me an ideal candidate for a position within your company.

I look forward to the opportunity to meet with you at your convenience, for an interview to further discuss ways in which my qualifications can benefit your company. Thank you in advance for your time and consideration.

Sincerely,

To attain a position as an Outbound/Inbound Customer Service Representative with your company where I can apply my relevant skills and prove my capabilities in a challenging and dynamic call centre environment providing solutions to customer service, support, product and payment issues.

Community Outreach Canada, Toronto May – July 2023

Customer Service Training Certificate May – July 2023

Cultural Integration and Communication Certificate May – July 2023

WHMIS Certificate May – July 2023

First Aid/CPR Certificate May – July 2023

Lakehead University, Thunder Bay, ON 1999 – 2003

Chemistry Degree

Our Lady of Mount Carmel Secondary School, Mississauga, ON 1994 – 1995

OSSD

Modern College of Science and Technology, Accra, Ghana 1985 – 1989

Auto Mechanics Certification