Rawya Chouaibi

Administrative and operations professional with over eight years of international experience in Tunisia, Mali, Spain, and Canada. Experienced in HR documentation, coordination, reporting, and day-to-day administrative support in structured, fast-paced environments. Known for reliability, attention to detail, and calm problem-solving when priorities shift. Fluent in Arabic, French, and English, with a strong ability to support multicultural teams and improve communication and workflow efficiency.

Administrative and Operations Professional at Canada / Tunisia (2024-11 – Present)

• Relocated to Canada as a Permanent Resident, gaining firsthand experience of the Canadian professional environment.
• Completed Diploma in Business Administration and Corporate Management (Alison, CPD Accredited, 92% score).
• Completed Administrative Support Diploma (Alison, CPD Accredited).
• Completed Inbound Sales Certification (HubSpot Academy).

Program Assistant at Tunisian Confederation of Industry, Trade and Handicrafts (UTICA) (2024-03 – 2024-10)

• Supported program administration, reporting, documentation, and stakeholder communication while ensuring accurate records and timely follow-up.
• Prepared presentations and documentation for program meetings, ensuring clear communication between internal teams and external partners.
• Managed scheduling, correspondence, and administrative coordination to keep operations running efficiently.

Administrative and HR Coordinator at CTG / United Nations Peacekeeping Mission (MINUSMA) (2022-10 – 2023-10)

• Maintained high accuracy in HR records, contracts, and deployments for 50 international consultants in a fast-paced UN environment.
• Verified monthly timesheets, approved leave requests, and confirmed payslips using Tayo ERP platform; earned full signatory authority following Country Manager recognition.
• Ensured uninterrupted aviation operations through proactive replacement planning and seamless onboarding coordination.
• Served as primary liaison between field consultants, clients, and MINUSMA leadership.

Executive Administrator at American International Bilingual Academy (AMIBA) (2022-02 – 2022-09)

• Provided front-line administrative support to students, instructors, and school leadership while coordinating scheduling, records, and academic documentation.
• Managed student records, instructor scheduling, and digital learning platforms (Edmentum and Calvert).

School Program Coordinator at Groupe VITOS (2019-09 – 2021-12)

• Coordinated multi-site educational programs, logistics, and scheduling across multiple school locations.
• Managed budgets, staff allocation, and distribution of operational resources.
• Maintained regular communication with school administration, teachers, parents, and external partners.

Administrative Supervisor at BLS International – Spanish Embassy Visa Centre (2016-12 – 2019-06)

• Maintained high accuracy in visa and travel document processing, minimizing embassy escalations and ensuring compliance with strict procedural standards.
• Supervised and trained administrative staff; managed sensitive client cases and daily financial reporting.
• Prepared operational and financial reports for embassy compliance requirements.
• Represented the organization internationally at Expoliva Trade Fair, Spain (2019), engaging with buyers in Arabic, French, and English.

Executive Assistant at General Inter Services (2015-08 – 2016-12)

• Provided executive administrative support including scheduling, documentation, and client correspondence.
• Translated written and verbal communications between Arabic, French, and English for management and clients.
• Handled communication and payment coordination with international clients including UK-based companies.

Bachelor of Arts in English Language, Literature and Civilization – University of Elmanar (2013)